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About the Role

The Security - Loading Dock Officer is responsible for overseeing the secure and efficient operation of loading docks at designated client locations. This position plays a critical role in managing deliveries, monitoring inbound and outbound traffic, and ensuring compliance with security protocols and facility procedures specific to each site.

Responsibilities

• Maintain a professional demeanor while assisting vendors, employees, tenants, and visitors.
• Monitor and control access to client loading docks and adjacent areas, ensuring only authorized personnel are permitted entry.
• Greet and verify delivery personnel, vendors, and contractors entering the loading dock area.
• Maintain a visible presence and patrol assigned dock zones to deter theft, vandalism, or unauthorized activity.
• Answer incoming calls and manage communication related to dock operations.
• Enforce building and loading dock policies and procedures within established guidelines.
• Inspect outgoing deliveries to ensure authorized removal of property.
• Monitor security systems and alarms related to dock areas.
• Prepare incident and activity reports as required.
• Follow established emergency protocols and support evacuation procedures if needed.

Requirements

• High School Diploma or equivalent required.
• Valid state-mandated security officer license or ability to obtain one.
• Minimum of 10 years of experience in security, preferably with logistics or dock-related responsibilities.
• Reliable transportation and effective communication skills.
• Professional appearance and customer service mindset.
• Ability to write routine reports and complete logs accurately.
• Familiarity with security systems, access control devices, and safety protocols.

Skills

• Customer service
• Communication skills
• Security systems
• Access control devices
• Safety protocols

Location

• Onsite

Work Type

• Full-time

Experience Level

• 10+ years

Education Level

• High School Diploma or equivalent

Salary/Compensations

• $32.36 per hour

Benefits

• Health & welfare
• Dental
• Vision
• Sick leave
• Vacation
• 401K enrollment

About the Company

• Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States.
• Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve.
• We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly.
• Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service.
• Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees.
• Our goals set the standard for the industry; to earn our customer’s trust, confidence, and business, through maintaining a safe and secure environment.
• We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.

Equal Opportunity

• Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities