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About the Role

The Gattuso Centre for Social Medicine seeks to address health inequities by co-designing, evaluating, and scaling innovative data-driven programs. The Community Health Worker will collaborate with clinicians, Peer Workers, and community-led organizations to develop comprehensive plans addressing individual client's social and other needs, working in both UHN and community settings.

Responsibilities

• Collaborate with clinicians, Peer Workers, and community-led organizations on the development of a comprehensive plan to help address individual client’s social and other needs.
• Provide direct 1:1 support to marginalized clients through the collaborative coordination of health and social services.
• Support the provision of information, resources, and advocacy.
• Participate in case discussions and debriefs.
• Build, grow, strengthen, and sustain relationships with community partners.
• Provide supports to staff around the needs of marginalized clients.
• Complete assessments of social issues and interventions to facilitate outpatients to continue to live in their community and support inpatients transitioning from the hospital back to the community.
• Educate patients/families/support persons and hospital staff, on a consultation basis.
• Facilitate engagement of Social Medicine patients and housing initiative tenants in health and social care services to promote wellbeing, stability, and positive outcomes.
• Assist in accessing government, charitable and private resources, support services, such as housing and transportation.
• Advocate at organizational and community levels on behalf of patients/families/support person in accessing resources appropriate to their needs, including document replacement, citizenship and health coverage.
• Assist with application forms and letter writing (e.g. TDP, ODSP, EI, CPP-D, WheelTrans, Immigration Visa), food assistance and employment support.
• Perform cross-functional and/or other duties consistent with the job classification, as assigned or requested.

Requirements

• Minimum, completion of a bachelors degree in a relevant health or social work field, or recognized equivalent of lived or work experience.
• Registered Social Service Worker with the Ontario College of Social Workers and Social Service Workers, if applicable.
• Minimum 2 years of practical and related experience and/or 1-year on-the-job training required.
• Strong knowledge of, and familiarity with, community resources to address the social determinants of health, including housing, poverty, and food insecurity.
• Experience working in a supportive housing environment.
• Dynamic knowledge of community engagement principles.
• Experience with the provision of trauma-informed care and anti-racist, anti-discriminatory, anti-oppressive practices.
• Well-developed decision-making, problem-solving, and judgement skills.
• Excellent interpersonal, oral, and written communication skills.
• Well-developed public speaking abilities.
• Facilitation and/or teaching experience.
• Proven ability to work as a team member and independently.
• Ability to have and use diplomacy and tact at all times.
• Strong understanding of acute care setting and ability to navigate hospital systems an asset.
• Encourages individuals with lived experience of structural marginalization including homelessness or substance use to apply.
• A Criminal Record Check may be required of the successful candidate.
• UHN reserves the right to discontinue with the consideration of their application if any information provided is misleading, inaccurate or incorrect.

Skills

• Community resource knowledge
• Community engagement
• Trauma-informed care
• Anti-racist practices
• Anti-discriminatory practices
• Anti-oppressive practices
• Decision-making
• Problem-solving
• Judgement
• Interpersonal communication
• Oral communication
• Written communication
• Public speaking
• Facilitation
• Teaching
• Teamwork
• Independent work
• Diplomacy
• Tact
• Acute care setting navigation
• Hospital system navigation

Location

• UHN All Sites & Community

Work Type

• Permanent Full-Time

Experience Level

• Minimum 2 years of practical and related experience
• 1-year on-the-job training

Education Level

• Bachelors degree in a relevant health or social work field
• Recognized equivalent of lived or work experience

Salary/Compensations

• CAD 65,919 - CAD 82,389 - yearly

Benefits

• Competitive offer packages
• Healthcare of Ontario Pension Plan (HOOPP)
• Close access to Transit
• UHN shuttle service
• Flexible work environment
• Opportunities for development and promotions
• Multiple corporate discounts (travel, restaurants, parking, phone plans, auto insurance)
• On-site gyms

About the Company

• UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital.
• With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre.
• As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.
• UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine.
• UHN is a research hospital affiliated with the University of Toronto.
• UHN’s vision is to build A Healthier World.

Equal Opportunity

• UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace.
• Requests for accommodation can be made at any stage of the recruitment process.
• Applicants need to make their requirements known.