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About the Role

We're seeking a Creative Production Manager to own the operational execution of the graphics production pipeline across experiential programs. This role bridges Creative and Production, ensuring design intent is translated into organized, technically accurate, production-ready deliverables while maintaining quality, visibility, and momentum throughout the project lifecycle. This individual specializes in coordinating graphics development, managing production workflows, and partnering with Creative, Account, and Production teams to successfully transition creative concepts into fabrication-ready assets.

Responsibilities

Own the graphics production workflow from design development through production handoff
Build and maintain graphics trackers, asset inventories, deliverable schedules, and production timelines
Coordinate graphics milestones across Creative, Production Artists, and Print Production groups
Drive visibility into graphics status, dependencies, risks, and upcoming milestones
Ensure all graphics deliverables remain aligned with project priorities and production timelines
Own the graphics quality control process from creative development through production handoff
Establish and maintain quality assurance checkpoints throughout the graphics lifecycle
Coordinate cross-functional reviews between Creative, Production Artists, and Print Production to validate artwork prior to release
Ensure graphics packages are complete, approved, technically accurate, and production-ready before fabrication begins
Manage version control, revision tracking, file organization, and release documentation
Identify and proactively resolve quality risks to minimize downstream revisions, production delays, and onsite issues
Coordinate the day-to-day workflow of Production Artists throughout project execution
Partner with Creative leadership to prioritize work, balance workloads, and maintain alignment with creative intent
Ensure artwork is developed to required production specifications without compromising design quality
Facilitate communication between Creative, Production Artists, and Production teams throughout graphics development
Serve as the operational bridge between Creative, Account, and Print Production throughout the graphics development process
Translate evolving creative decisions into organized production workflows
Coordinate asset requests, approvals, dependencies, and graphics deliverables across disciplines
Surface operational risks early and facilitate cross-functional problem solving
Maintain alignment between creative development, production readiness, and fabrication schedules
Partner with Creative and Salt Production teams to ensure graphics installations remain aligned with approved creative intent
Oversee onsite graphics quality assurance, validating installations against approved creative and production documentation
Coordinate graphics revisions, replacement assets, and production adjustments as necessary
Support Creative and Production teams in resolving graphics-related challenges with a proactive, solutions-oriented mindset
Maintain visibility into graphics deliverables throughout installation to ensure a seamless transition from creative development to final execution
Partner with Production, Fabrication, and Creative teams to implement field changes while preserving both creative integrity and production quality

Requirements

5–8+ years of experience in experiential production, creative operations, environmental graphics, design production, print production, or related fields
Experience managing graphics production workflows for experiential, retail, environmental, museum, hospitality, or live event projects
Strong understanding of Adobe Creative Suite workflows and production file management
Experience partnering closely with Creative Directors, Designers, Production Artists, and Production teams
Excellent organizational, communication, and project coordination skills
Ability to manage multiple priorities and complex production timelines in fast-paced agency environments
Understanding of fabrication processes, environmental graphics, production artwork, and installation workflows
Experience with project management and collaboration platforms including Asana, Google Workspace, and production tracking tools
Ability to travel as needed
Ability to work irregular hours, including evenings, weekends, and holidays, as required by project needs
Contribute to a creative and positive work environment by being collaborative, open to ideas, and treating team members with respect
Push the work by being inquisitive, keeping yourself up-to-date with cultural trends, and expressing your point of view
Hold yourself to a high standard of excellence and taking risks
Keep Pinch accountable to its values by keeping our “why” at the forefront of your work

Skills

Graphics Production Management
Production Readiness & Quality Assurance
Production Artist Coordination
Cross-Functional Collaboration
Adobe Creative Suite workflows
Production file management
Project management platforms
Collaboration platforms
Asana
Google Workspace
Production tracking tools
Experiential design
Environmental graphics
Creative production workflows
Production artwork
Technical specifications
Production file preparation
Version control
Fabrication processes
Installation workflows
Organizational leadership
Communication
Facilitation
Relationship-building
Solutions-oriented
Attention to detail
Creative excellence
Operational efficiency
Scalable creative operations
Process improvement
Navigating ambiguity
Driving clarity
Accountability

Location

Onsite

Work Type

Full-time
Onsite

Experience Level

5-8+ years

About the Company

PINCH’S CORE VALUES + YOU: Joy Begets Creativity, Go Beyond the Ask, Never Arrive, Human Beings Feelings