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About the Role

We are seeking a dynamic and self-motivated Service Advisor to join our friendly team. You will have the opportunity to interact with diverse customers, showcase your creativity, and contribute to our success. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!

Responsibilities

• Determines need for repairs by road test, mechanical testing devices, customer questioning, or visual inspection.
• Estimates repair costs and works within budget.
• Maintains a detailed repair log with costs of parts and labor.
• Reviews work tickets and turns in invoices to ensure timely payment.
• Directly supervises mechanics.
• Shops for parts online or from local vendors.
• Communicates repair issues with management and customers.
• Inspects new inventory vehicles.
• Compares shop costs to find the lowest repair prices.
• Follows company policies, procedures, and standards of ethics.
• Maintains daily attendance to ensure timely completion of duties.

Requirements

• Previous experience in automotive service is required.
• Excellent customer service skills are required.
• Must be able to pass a pre-employment background review, drug test, and obtain a satisfactory MVR.
• Must meet any state or local requirements for necessary licensure, as applicable.

Skills

• Customer service
• Communication
• Problem-solving
• Negotiation

Location

• Onsite

Work Type

• Full-time

Experience Level

• Based on experience

Salary/Compensations

• $18-$22 per hour

Benefits

• Medical Plan
• Dental Plan
• Vision Plan
• Life Insurance Plan
• 401(K) with employer match
• Stock Purchase Plan
• Paid Time Off
• Career Path Opportunities for advancement

About the Company

• Recognized by Forbes as one of America’s Best Mid-Size Employers.