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About the Role

The Legal Aid Society’s Civil Practice is seeking a Housing Coordinator to join the Housing Justice Unit-Group Advocacy team in the Harlem Community Law Office. This role will ensure quality assurance for housing, benefits, and other related cases and establish efficient systems for data collection and updates.

Responsibilities

• Oversee and ensure collection of data for grants/contracts
• Ensure all cases, including associated benefits and other related cases, are entered within one week of intake
• Periodically update the Group Advocacy team on any changes or updates in data collection required for housing grants
• Ensure all cases are timely updated with data required for grants management including accurate service levels, completed DHCI forms, and other information needed to establish eligibility and outcomes
• Ensure cases are timely marked as ready for closing in the case management system
• Upload all documents needed for programmatic audits in the case management system within one week of intake and before case closing
• Responsible for overall quality assurance in the case management system including cross-referencing LAS data with OCA data and NYSCEF
• Find any duplicate cases or clients
• Ensure that all cases where case work is being done are timely opened/registered
• Ensure closing documents are completed once the work is complete
• Coordinate with the Office Management team to ensure cases are timely closed and archived
• Follow up with and/or interview clients to obtain information needed to properly enter, update, and/or close cases
• Utilize Microsoft 365 and its apps for creating or innovating efficient data tracking systems
• Provide input into performance evaluations of staff
• Participate in continuous professional development
• Continuously learn about forms of bias in the workplace and demonstrate affirmative behaviors that support an inclusive work environment
• Other duties as assigned

Requirements

• Bachelor’s degree or an equivalent combination of 4+ years of post-secondary education and/or work experience
• Bachelor’s degree
• Previous administrative experience
• Languages other than English preferred
• Ability to work in a team setting including strong communication and follow-up skills
• Experience working in a fast-paced environment
• Ability to manage relationships and effectively communicate with office management team; case handlers; and Civil G&C team
• Highly self-motivated and able to work independently
• Demonstrated ability to accurately and quickly gather data, compile information, and keep accurate records
• Excellent organizational skills
• Ability to pay keen attention to detail
• Excellent computer skills including Office 365 and all Microsoft Office programs, especially Microsoft Excel (pivot tables, etc.), and demonstrated ability to work with databases
• Excellent judgment, including ability to handle sensitive or confidential information
• Ability to multitask
• Commitment to Legal Aid Society’s mission to secure equal justice before the law for all New Yorkers
• Interpersonal and communication skills that enable healthy and productive working relationships
• Ability to perform duties with the highest regard for confidentiality, integrity, and respect
• Commitment to Legal Aid Society’s mission and values
• Mostly sedentary, significant time using a computer and monitor; communicating and meeting using video
• Requires occasional or frequent physical movement to perform essential job functions which may include, bending, reaching, pulling, pushing, standing or walking for long periods of time, accessing small spaces
• May or will require travel within NYC, across the five-borough region
• All applicants must be legally authorized to work in the United States for any employer without sponsorship for a work visa or permit
• We are currently unable to sponsor employment visas or permits
• For citizens of Canada and Mexico, LAS will provide a letter documenting employment status that is needed to obtain a TN visa.

Skills

• Microsoft 365
• Microsoft Forms
• Office 365
• Microsoft Excel (pivot tables, etc.)
• Databases

Location

• Harlem
• NYC
• five-borough region

Work Type

• Full-time

Experience Level

• 4+ years of post-secondary education and/or work experience

Education Level

• Bachelor’s degree

Salary/Compensations

• $75,782 - $80,782

Benefits

• Health insurance
• Paid vacation
• Disability
• Life insurance
• Public Service Loan Forgiveness (PSLF)
• State and Federal loan forgiveness programs
• Assistance from New York state to assist with loan repayments (for NY residents, depending on years of practice)

About the Company

• The Legal Aid Society is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation.
• We are dedicated to building a strong professional relationship with each of our clients (people), to understanding their diverse circumstances, and to meeting their needs.
• Our ability to achieve these goals depends on the efforts of all of us and our ability to build strong relationships with our colleagues.
• Every member of our community is expected to continuously learn about the dynamic, evolving, and emerging field of knowledge of identity, bias, and systemic forms of oppression and participate in productive efforts to dismantling bias in all forms.

Equal Opportunity

• As an Equal Employment Opportunity (EEO) Employer, The Legal Aid Society prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one’s internal deeply-held sense of one’s gender which may be the same or different from one’s sex assigned at birth); gender expression (the representation of gender as expressed through, for example, one’s name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.