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About the Role

The Development Manager plays a critical role in supporting Every Mother Counts’ fundraising and engagement efforts by managing day-to-day execution across campaigns, systems, and reporting; supporting individual and institutional giving workflows; and ensuring coordination across the development and engagement functions. This role supports the Development and Engagement team by managing donor data, gift processing, reporting, and campaign logistics while collaborating closely with Finance & Operations to ensure accuracy, accountability, and timeliness. This is a hands-on, detail-oriented role for someone who is mission-driven, organized, and eager to grow their skills in fundraising operations, donor engagement, and nonprofit development. The Development Manager contributes to the effectiveness of EMC’s fundraising strategy by ensuring that day-to-day execution, documentation, and coordination are handled with care and precision.

Responsibilities

Develop, document, and maintain standard operating procedures for gift processing, acknowledgments, data entry, reconciliation, and related development workflows ensuring consistency, compliance, and operational continuity
Serve as primary administrator of the donor database (Salesforce) overseeing data integrity, gift entry standards, reporting accuracy, user support, and ongoing system optimization
Provide project management for fundraising campaigns and peer-to-peer fundraising efforts, while ensuring integration with Salesforce, accurate reconciliation, user troubleshooting, and performance tracking
Own pledge tracking, payment schedules, and reconciliation across fundraising campaigns in coordination with Finance
Maintain donor records, histories, and tracking to support stewardship and relationship management
Identify and implement process improvement efforts related to donor management, reporting, and internal workflows
Help maintain centralized documentation, trackers, and shared resources for development operations
Ensure development operations reflect EMC’s mission, values, and commitment to equity and accountability
Collaborate closely with Finance & Operations to ensure accurate processing, reconciliation, and reporting of donations
Provide timely updates and data to inform fundraising reports curated for Development leadership, Team leadership, and EMC’s Advisory Groups
Provide reliable administrative and operational support to the Development and Engagement team, particularly on proposals, applications and reporting requirements for individual and institutional funders
Coordinate internal team meetings, including drafting agendas, capturing action items, and following up on project deliverables.
Manage relationships with external development operations vendors and consultants including scope coordination, deliverables, system enhancements, and ongoing infrastructure optimization
Oversee and execute timely and accurate gift acknowledgement processes, ensuring consistency in donor recognition standards and communication quality
Manage donor recognition and engagement efforts, including management of major donor listings for annual impact report and weekly donor thank you process
Support Founder and Vice President, Philanthropy with donor research and preparation of briefs ahead of external meetings
Oversee planning and execution of key stewardship mailings, including gifts for Mother’s Day and End of Year
Manage dedicated donation email inbox and ensure timely response to inbound inquiries
Support Development & Engagement team members with planning and execution of signature fundraising events, cultivation events, fundraising campaigns, and appeals, including logistics, donor research, guest registration, day-of coordination, and donor management in CRM
Support donor and runner communications through mail merges, segmentation, and preparation of outreach lists
Troubleshoot data and analyze donor and runner trends to help inform current and future development and engagement strategy
Provide administrative and operational support to ensure a positive donor experience

Requirements

Bachelor’s degree required
2-4 years of experience in nonprofit development, fundraising operations, database management, or a related administrative role
Experience working with donor databases such as Salesforce or similar CRM systems
Strong organizational skills with high attention to detail and accuracy
Proficiency in Microsoft Excel and Word, including spreadsheets and mail merges
Clear written and verbal communication skills and comfort working cross-functionally
Ability to manage multiple tasks, meet deadlines, and adapt to shifting priorities
Strong organizational, project management, and data analysis skills
Demonstrated interest in social impact, public health, or mission-driven work preferred
Extensive computer use, reading, writing, analysis, attention to detail, and ability to focus and execute job duties in a timely manner
Regular, punctual in-person attendance at EMC’s office in accordance with EMC’s hybrid-remote schedule
In the case of work conducted remotely, the position requires reasonable access to phone, email, and video conference and a dedicated place to work that is reasonably free from interruption.

Skills

Salesforce
CRM systems
Microsoft Excel
Microsoft Word
Spreadsheets
Mail merges
Project management
Data analysis

Location

lower Manhattan

Work Type

Full-time
Non-exempt
Hourly
Hybrid

Experience Level

2-4 years

Education Level

Bachelor's degree

Benefits

Individual/family Medical, Dental, and Vision plans and coverage
Yearly Wellness Stipend
Organization-wide week(s) off each year to fully recharge
Generous vacation, sick leave, and paid holidays
Competitive parental family leave
401K eligibility after one year with organization match
Short- and Long-term Disability insurance
Commuter benefit plan
Summer Fridays, early closure Memorial Day through Labor Day

About the Company

Every Mother Counts (“EMC”) envisions a world where pregnancy and childbirth are positive, transformational experiences. A world where everyone can access quality maternity care that centers mothers, and no one suffers or dies of preventable complications. A world where every mother truly counts.
Every two minutes, a woman dies from complications of pregnancy and childbirth—that’s more than 800 preventable deaths every day around the world. Motivated by the intrinsic human right to maternal health, Every Mother Counts is dedicated to ensuring that all people, everywhere, experience a safe, respectful, and equitable journey through pregnancy, childbirth, and the postpartum period.
We started by spotlighting stories told by those closest to the issue. Over time, these personal accounts have shone a spotlight on the global imperative to transform maternal health.
Since 2010, EMC has invested tens of millions of dollars to advance system-wide change through the development of professional, dedicated, and compassionate providers in every setting who are focused on respectful care that centers mothers.
In addition to investments in community-led models of care, EMC is committed to diversifying the healthcare workforce, and mobilizing for change through policy and advocacy efforts.
Through collaboration with key policymakers, practitioners, and community members, the team identifies priority maternal health issues and advocates for change.
EMC’s program and policy efforts are complemented by our compelling storytelling, which is at the core of the organization’s founding.
For additional information on the organization and its impact click here [https://everymothercounts.org/].

Equal Opportunity

EMC is an Equal Opportunity Employer.
EMC is committed to tackling issues affecting maternal health outcomes, which disproportionately impact Black, Indigenous, and People of Color (BIPOC) and people from other historically marginalized communities. Addressing longstanding disparities in maternal health requires us not only to center human rights, equity, and birth justice in our external-facing work but to also take intentional steps to realize these values internally. Given this commitment and the dynamics of the maternal health crisis, we encourage candidates from all backgrounds to apply.