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About the Role

The Receptionist will serve as the welcoming face of the Cornerstone After School Program throughout the school year. This role supports the daily operations of the site by helping maintain a safe, organized, and positive front office environment for youth, families, staff, and visitors. The Receptionist will assist with attendance tracking, sign-in and sign-out procedures, family communication, phone inquiries, and general administrative support. They will help create an atmosphere where young people and families feel comfortable, supported, and connected from the moment they enter the building. This is both a people-centered and operational role, ideal for someone who can balance organization and professionalism with warmth, patience, and care in a youth-focused environment.

Responsibilities

• Welcome youth, families, staff, and visitors with professionalism, warmth, and positive energy
• Help create a front office environment that feels organized, supportive, and community-centered
• Answer phone calls and respond to questions with courtesy and clarity
• Share important program information, forms, and updates with families and caregivers
• Support a safe and secure entrance by following site protocols and procedures
• Support accurate attendance tracking and daily sign-in/sign-out procedures
• Assist program staff with administrative and clerical tasks as needed
• Help prepare materials, forms, and spaces for program activities and special events
• Maintain organized front desk systems and records
• Keep the front desk and lobby area welcoming, organized, and reflective of El Puente’s values
• Communicate concerns related to youth safety, behavior, or site operations to leadership in a timely manner
• Maintain confidentiality and handle sensitive information with professionalism and integrity

Requirements

• A High School Diploma or GED
• The ability to successfully complete fingerprinting and background checks in accordance with DYCD or other agency requirements
• Strong communication and interpersonal skills
• Comfort interacting respectfully with youth, families, staff, and community members
• Strong organizational skills and attention to detail
• The ability to multitask and remain calm in a fast-paced afterschool environment
• Basic computer skills, including familiarity with email, Microsoft Word, and Excel
• A genuine commitment to youth development and contributing to positive community spaces

Skills

• Customer service
• Administrative support
• Reception
• Front desk operations
• Bilingual English/Spanish skills are strongly encouraged
• Ability to assist with light physical tasks, including lifting up to 25 lbs or helping set up for events and activities

Location

• Brooklyn, NY 11211
• Williamsburg, Brooklyn

Work Type

• Part Time
• After School Program
• During the school year
• Monday through Friday
• Approximately 2:00 PM – 6:00 PM

Experience Level

• Experience in customer service, administrative support, reception, or front desk operations
• Experience working in schools, afterschool programs, camps, or youth-centered settings

Education Level

• High School Diploma or GED

Salary/Compensations

• $20.00 - $20.00 Hourly

About the Company

• Founded in 1982, El Puente is a youth-centered human rights organization rooted in Brooklyn, New York and Puerto Rico, using the arts, education, and environmental justice as tools to inspire and nurture leadership for peace and justice.
• For over four decades, El Puente has been building community-led movements grounded in self-determination, where young people, families, and communities are not only participants, but leaders shaping the future of their neighborhoods and beyond.
• Through a holistic leadership and membership model, the organization creates spaces where culture, identity, and activism intersect.
• El Puente’s work spans Youth Leadership Centers across Brooklyn, a nationally recognized public high school, environmental justice initiatives, and organizing efforts that place community voice at the center of change.
• From local neighborhoods to global conversations, the organization continues to stand at the forefront of movements for equity, climate justice, and human rights.
• At its core, El Puente is deeply relational, intergenerational, and community-rooted.
• The work is dynamic and responsive, grounded in the lived experiences of the communities it serves.
• Through its afterschool and youth development programming, El Puente creates safe and empowering spaces where young people are encouraged to grow academically, socially, creatively, and emotionally.

Equal Opportunity

• El Puente is an equal opportunity employer committed to building a diverse, inclusive, and equitable workplace that reflects the communities it serves.
• It strongly encourages and seeks applications from women, people of color, DREAMers, and members of the LGBTQIA+ communities.