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About the Role

The Technology Engineer Associate is a hands-on technical resource responsible for various backend compute environments including M365, Microsoft Security Suite (Purview), certificate systems, virtualization, operating systems, end-user compute devices, and automation framework. This role partners with other engineers and cross-functional teams to ensure full lifecycle, compliance, and disaster recovery readiness. This role also owns system documentation, standards, procedures, and alignment with FFIEC regulatory guidance, ensuring infrastructure reliability, audit readiness, and compliance.

Responsibilities

Manage systems, configurations, and system stability.
Maintain and renew digital certificates (SSL/TLS, code signing, authentication) using tools like Cyberark and Venafi.
Monitor certificate expiration dates and initiate timely renewals to prevent service disruptions.
Coordinate with internal teams to leverage automated certificate renewal processes.
Assist in documenting certificate management procedures and maintaining records.
Monitor compliance dashboards and generate reports on data loss prevention (DLP) policies and alerts.
Assist senior engineers in onboarding data sources and managing data assets within the Purview data map.
Troubleshoot and resolve issues related to Purview scanning, classification, and policy enforcement.
Provide oversight on high-risk platform upgrades and migrations.
Assist in owning the overall compliance posture for backend systems, ensuring adherence to FFIEC guidelines, audit requirements, and IT risk management policies.
Coordinate with internal audit, risk, and compliance teams to deliver evidence and remediation plans.
Drive continuous improvement of compliance processes.
Support workload metrics for operational requests, system builds, migrations, and decommissions.
Act as an escalation point for major incidents and coordinate with leadership during crisis events.
Collaborate with architecture, application, and infrastructure teams to ensure technology decisions align with enterprise goals.
Champion disaster recovery planning, test execution, and after-action review improvements.
Ensure all backend system documentation is accurate, current, and meets audit standards.
Review and approve daily/weekly/monthly operational and compliance reports.
Promote documentation as a core operational discipline across the team.
Report team performance metrics and operational health to IT leadership.
Ensure IT solutions align with business needs.
Perform special projects and additional duties as required.
Adhere to regulatory and compliance policies and standards, and complete required compliance trainings.
Maintain compliance with applicable federal, state, and local laws and regulations.

Requirements

High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent education.
Minimum 2+ years managing small to medium-scale technology programs or in a technology engineering capacity.
Proficient with Microsoft and Linux operating systems.
Proficient with certificate management.
Strong knowledge of Microsoft 365 environments including Entra, Defender, and Purview.
Strong knowledge of Data Governance (data classification, data retention, data lifecycle management, data labeling) within Microsoft Purview.
Strong knowledge of data loss prevention policies and governance.
Strong knowledge of Intune managed devices, MDM, MAM, and zero touch deployments.
Working knowledge of Disaster Recovery execution.
Familiarity with Ansible and infrastructure automation workflows.
Demonstrated understanding of system lifecycle, patching, and EOL remediation.
Awareness of FFIEC, SOX, HIPAA, NIST or similar compliance frameworks.
Strong documentation and cross-functional communication skills.
Microsoft Certified Professional - Windows Server Hybrid Administrator Associate, CompTIA Server+, or Certified Information Systems Auditor (CISA) certifications are a plus.
Strong expertise related to Microsoft 365 environments including Entra, Defender and Purview.
Strong expertise of Data Governance specifically data classification, data retention, data lifecycle management and data labeling within Microsoft Purview.
Strong knowledge related to data loss prevention policies and governance.
Strong knowledge of certificate management, both public key infrastructure and on-premises Microsoft certificate stores. Enterprise certificate management leveraging tools such as CyberArk and Venafi.
Strong knowledge of MECM administrators and distribution points.
Familiarity with Intune Managed devices MDM, M365, BitLocker, and other standard business tools.
Strong communication skills and customer service orientation.
Understanding of hardware lifecycle principles, asset management.
Ability to oversee patching, upgrades, and system lifecycle compliance to prevent EOL exposure across platforms.
Ability to ensure audit readiness and documentation quality in alignment with FFIEC and internal compliance policies.
Demonstrated ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
Ability to align relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Ability to build trusted client relationships by identifying needs and delivering tailored solutions.
Ability to foster or support a positive work culture and productive work environment.
Occasional travel for team collaboration, datacenter and colocation work.
Moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Skills

M365
Microsoft Security Suite (Purview)
Certificate Systems
Virtualization
Operating Systems
End-user Compute Devices
Automation Framework
Cyberark
Venafi
Microsoft
Linux
Entra
Defender
Data Governance
Data Classification
Data Retention
Data Lifecycle Management
Data Labeling
Data Loss Prevention (DLP)
Intune
MDM
MAM
Zero Touch Deployments
Disaster Recovery
Ansible
Infrastructure Automation
System Lifecycle Management
Patching
EOL Remediation
FFIEC Compliance
SOX Compliance
HIPAA Compliance
NIST Compliance
Documentation
Cross-functional Communication
MECM
BitLocker
Customer Service
Hardware Lifecycle Principles
Asset Management

Location

Troy, MI 48098

Work Type

Occasional travel

Experience Level

2+ Years

Education Level

High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent

Salary/Compensations

$57,381.00 - $95,142.00

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Comprehensive leave program

About the Company

Flagstar is an Equal Opportunity Employer.
We are committed to providing clear and accurate compensation information in accordance with applicable laws.
Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Equal Opportunity

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as applicable.