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About the Role

The HDIS Sales Manager is responsible for creating a high-performing selling culture by developing and coaching the sales team, managing staffing, and delivering world-class customer service. This role involves leading commissioned Sales Consultants to close sales of Home Depot Installation Services product lines within customers' homes.

Responsibilities

• Analyze and prioritize business metrics, driving the sales team to achieve targets and implementing action plans for improvement.
• Enhance customer service by addressing escalated inquiries and leveraging relationships with installation partners.
• Drive lead generation and store connectivity by building relationships with store partners and training them on HDIS products and services.
• Recruit, coach, manage, and retain a team of commissioned Sales Consultants, providing ongoing training on sales processes and product offerings.
• Manage the full employment lifecycle for Sales Consultants, including hiring, training, coaching, performance management, and retention.
• Build and maintain relationships with store management and associates, keeping them informed about HDIS product offerings.
• Monitor customer project progress and ensure the sales team delivers excellent customer service, focusing on Voice of the Customer scores and feedback.

Requirements

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• Working knowledge of Microsoft Office Suite.
• Proven experience leading, coaching, and developing effective sales teams, including hiring, onboarding, performance accountability, and retention.
• Demonstrated ability to create and sustain a high-performance selling culture that consistently delivers to sales targets and customer experience standards.

Skills

• Sales Management
• Team Leadership
• Coaching
• Sales Training
• Customer Service
• Lead Generation
• Relationship Building
• Performance Management
• Talent Acquisition
• Business Metrics Analysis
• Microsoft Office Suite

Location

• Onsite

Work Type

• Full-time

Experience Level

• 3+ years of work experience
• 3+ years of leadership experience

Education Level

• High school diploma or GED

Salary/Compensations

• $90,000.00 - $100,000.00

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Paid Time Off
• Associate Discount

About the Company

• The Home Depot is a company where you can be yourself and be part of something bigger.

Equal Opportunity

• Optimizes diverse talent through a demonstrated commitment to equal employment opportunity.