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About the Role
Own and grow a portfolio of complex, high-growth Medium Business customers while developing new opportunities across assigned accounts. This is a strategic, quota-carrying outside sales role for an experienced B2B seller who can balance account maintenance, service coordination, prospecting, pipeline creation, and complex solution selling.
Responsibilities
- Balance field and office collaboration.
- Own and grow Platinum level accounts.
- Build account plans that prioritize retention, expansion, new opportunity creation, customer relationship depth, and long-term revenue growth.
- Balance service and sales priorities.
- Manage account maintenance and customer service needs while protecting time for prospecting, pipeline development, and closing new business.
- Create and manage strategic pipelines.
- Generate opportunities through account mapping, executive outreach, referrals, partner collaboration, customer expansion plays, and targeted prospecting.
- Navigate complex technical solutions.
- Learn and position wired, mobility, connectivity, and advanced technology solutions while translating technical capabilities into business outcomes.
- Orchestrate internal and partner resources.
- Collaborate with sales engineers, wired and mobility partners, indirect partners, product specialists, and support teams to design and deliver the right customer solution.
- Differentiate in a competitive market.
- Compete against direct providers, indirect competitors, vendors, resellers, and internal channel overlap by selling value, relationship, expertise, and business impact.
- Lead a consultative sales process.
- Diagnose customer needs, uncover growth opportunities, overcome objections, and build solutions aligned to operational, technology, and financial priorities.
- Maintain disciplined CRM and forecast accuracy.
- Track pipeline, account activity, deal stage, next steps, expected close timing, and revenue impact with consistency and accuracy.
- Protect customer relationships.
- Serve as a trusted business advisor who can coordinate across service, sales, technical, and partner resources to help customers succeed.
Requirements
- 5+ years of successful outside B2B sales experience, preferably with complex accounts, telecommunications, technology, SaaS, mobility, wired solutions, or business services.
- Documented success meeting or exceeding quota in a full-cycle sales role that required prospecting, account growth, negotiation, and closing.
- Ability to manage both sales and account-maintenance demands without losing focus on pipeline creation and revenue growth.
- Strong technical curiosity and ability to learn complex product sets, internal processes, wired and mobility terminology, and solution-design concepts.
- Demonstrated ability to work through internal teams, sales engineers, partner channels, and cross-functional resources to solve customer problems.
- Strong territory, account planning, pipeline management, prioritization, and forecasting discipline.
- Comfortable competing in a market where customers evaluate multiple providers, vendors, resellers, and channel options.
- Valid driver’s license, satisfactory driving record, current auto insurance, and reliable transportation for market coverage.
- Bachelor’s degree is preferred, or equivalent combination of relevant sales experience and demonstrated performance.
Skills
- B2B sales
- Account management
- Sales engineering
- Wired and mobility partners
- Indirect partners
- Cross-functional teams
- Consultative selling
- Prospecting
- Pipeline creation
- Complex solution selling
- CRM
- Forecasting
Location
- Austin, Texas
Work Type
- Outside sales
- Full-time
- Regular
Experience Level
- 5+ years of experience
Education Level
- Bachelor's degree preferred
Salary/Compensations
- $93,300 to $117,500 at 100% target
- $48,300.00 - $72,500.00 + commission $45,000
Benefits
- Eligible for a $2,500 bonus
- Sign-on Bonus is limited to externals only
- Competitive base salary
- Performance-based commission
- Paid training
- Comprehensive benefits
- Paid time off
- Tuition reimbursement
- Employee discounts
- Wellness programs
- Career development resources
- Medical/Dental/Vision coverage
- 401(k) plan
- Paid Parental Leave
- Paid Caregiver Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
About the Company
- Join a sales organization where complex account ownership, technical growth, and customer impact matter.
- In Platinum, you will manage meaningful business relationships, compete in a sophisticated market, and partner across sales engineering, mobility, wired, indirect, and support teams to solve customer problems.
- This role is designed for experienced sellers who want more than transactional selling: it offers the challenge of balancing account strategy, service demands, technical solutioning, and new revenue growth.
Equal Opportunity
- It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
- In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
- AT&T is a fair chance employer and does not initiate a background check until an offer is made.