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About the Role

This role is focused on sales experiences and design, prioritizing the customer while meeting business needs. It involves delivering innovative experience strategy, content, and design for Xfinity.com, ensuring alignment between business vision and customer expectations.

Responsibilities

• Designing, developing, and producing holistic digital experiences.
• Advocating for the user while strategically solving complex problems with product managers.
• Creating flows, sketches, wireframes, prototypes, and other design artifacts to define and communicate end-to-end user experiences.
• Working with guidance in own area of knowledge.
• Driving a user-centric, iterative, and collaborative design process with rapid prototyping, user research, continuous improvement, and deployment.
• Contributing to coherent visual and interaction designs across flows and channels.
• Collaborating with UX research to plan user testing sessions and translate research findings into future design deliverables.
• Evaluating and prioritizing features with the product team, balancing business and end-user needs.
• Participating in design workshops to drive discovery and understand user needs.
• Presenting UX/UI designs to internal teams in formal and informal settings.
• Exercising independent judgment and discretion in matters of significance.
• Maintaining consistent and punctual attendance, including working nights and weekends as necessary.
• Performing other duties and responsibilities as assigned.

Requirements

• 1-3 years relevant experience.
• Experience as a UX/UI designer on digital web and mobile projects is a plus.
• Experience with web development and CMS systems is a plus.
• A proactive, analytical, and organized attitude.
• Excellent communication skills.
• Excellent written and verbal communication skills.
• Strong understanding of marketing.
• Ability to excel in a fast-paced environment with multiple projects and deadlines.
• Understand and apply Operating Principles.
• Own the customer experience, putting customers first and providing seamless digital options.
• Be an enthusiastic learner, user, and advocate of company technology, products, and services.
• Win as a team by working together and being open to new ideas.
• Participate in the Net Promoter System.
• Drive results and growth.
• Support a culture of inclusion.
• Do what's right for each other, customers, investors, and communities.

Skills

• Design Systems
• Digital Channels
• User Experience (UX)

Experience Level

• 0-2 Years

Education Level

• Bachelor's Degree

Benefits

• An array of options, expert guidance, and always-on tools personalized to meet your needs.
• Support that helps you physically, financially, and emotionally through big milestones and everyday life.

About the Company

• Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences.
• As a Fortune 50 leader, Comcast sets the pace in innovative businesses and creates career opportunities across diverse locations and disciplines.
• Comcast is at the forefront of change, moving at an amazing pace thanks to its remarkable people who bring cutting-edge products and services to life for millions of customers daily.

Equal Opportunity

• Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.