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About the Role

This role is focused on leading client projects, managing delivery execution, leading and mentoring delivery teams, supporting executive stakeholder communications, identifying and managing project risks, and contributing to sales and pursuit efforts. The ideal candidate will be a strong Order to Cash process expert with system implementation experience and the ability to lead global project teams, manage project motions, support client executives, and contribute to business development activities.

Responsibilities

Lead Order to Cash transformation and automation projects, including day-to-day project management, delivery coordination, risk management, issue resolution, executive reporting, and overall project governance.
Serve as the day-to-day leader of delivery teams, establishing accountability, managing team priorities, ensuring high-quality deliverables, and driving successful client outcomes.
Mentor, coach, and guide consultants in US and India through active feedback, knowledge sharing, delivery guidance, and career development support.
Create a positive delivery team environment that encourages collaboration, ownership, continuous learning, and professional growth.
Serve as a trusted day-to-day advisor to client stakeholders by translating business needs into actionable project plans, process improvements, and practical recommendations.
Guide project teams through the full project lifecycle, including discovery, current-state assessment, future-state design, requirements definition, implementation support, testing, change management, and value realization.
Identify and manage project risks, dependencies, decisions, and stakeholder expectations to help ensure successful delivery outcomes.
Support executive leadership communications by reviewing status updates, decision materials, project dashboards, and key messages for client sponsors and internal leadership.
Apply strong Order to Cash process expertise across areas such as billing, accounts receivable, credit management, collections, cash application, disputes and deductions, customer master data, and reporting.
Analyze and optimize Order to Cash processes, including documentation of current-state pain points, future-state recommendations, operating model considerations, and automation opportunities.
Support sales cycles by contributing to discovery conversations, proposal development, solution shaping, pursuit materials, client presentations, demonstrations, workshops, and follow-up activities.
Help execute practice go-to-market motions, including campaign participation, solution development, client events, thought leadership, and pursuit support.
Support strategic alliance relationships by collaborating with technology partners, participating in joint pursuits, supporting partner-led discussions, and helping identify opportunities within the partner ecosystem.
Partner with Directors and senior practice leaders to identify expansion opportunities within existing client relationships and contribute to pipeline development.
Maintain awareness of the Order to Cash technology market and leading automation platforms, including how technology can support process transformation and business outcomes.
Contribute to the development of practice methodologies, solution offerings, reusable intellectual property, and delivery assets that support market growth and consistent delivery quality.
Work collaboratively across client teams, internal delivery teams, alliance partners, and firm leadership to deliver high-quality client outcomes.

Requirements

Bachelor’s Degree in Accounting, Finance, Information Technology, Business, or related field.
Minimum 6 years of relevant work experience in finance, accounting, Order to Cash, business process improvement, finance transformation, technology consulting, or professional services.
Strong Order to Cash process knowledge, including experience with one or more areas such as billing, accounts receivable, collections, credit, cash application, disputes, deductions, customer master data, or related finance operations.
Familiarity with Order to Cash technology solutions and market trends preferred, including platforms such as HighRadius, BlackLine AR, Esker, Sidetrade, Versapay, YayPay, or similar solutions.
Experience leading project workstreams or managing projects, including project planning, status reporting, risk and issue management, stakeholder coordination, and delivery execution.
Experience leading delivery teams and mentoring consultants or senior consultants, including providing day-to-day guidance, feedback, and development support.
Strong leadership skills, executive presence and ability to communicate effectively with client stakeholders, project teams, and internal leadership.
Ability to translate business requirements, process pain points, and technology capabilities into clear recommendations and actionable project steps.
Strong ability to anticipate and address client concerns, break down complex issues, and drive alignment across stakeholders.
Strong communicator who works well with clients and teams, demonstrates strong organizational skills, and can operate independently.
Consulting or professional services experience.
Prior experience supporting sales, pre-sales, proposal development, client discovery, pursuit activities, go-to-market initiatives, or alliance partner activities.
Corporate or industry accounting experience.
Previous experience with operational process reviews, internal controls, or finance transformation initiatives.

Skills

Order to Cash transformation
Order to Cash automation
Finance process advisory
Process optimization
Project delivery
Technology-enabled transformation
Project management
Delivery execution
Team leadership
Mentoring
Stakeholder communication
Risk management
Sales and pursuit support
Billing
Accounts receivable
Credit management
Collections
Cash application
Disputes and deductions
Customer master data
Reporting
Process analysis
Process optimization
Go-to-market strategy
Alliance management
Pipeline development
Technology market awareness
Automation platforms
Practice methodologies
Solution offerings
Intellectual property development
Delivery assets

Location

Remote

Work Type

Full-time

Experience Level

Manager
6 years of relevant work experience

Education Level

Bachelor’s Degree

Salary/Compensations

$107,000 - $214,500

Benefits

Competitive benefits and compensation package
Flexibility in schedule
Discretionary bonus based on firm and individual performance

About the Company

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.
Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients.
You’ll find an environment that inspires and empowers you to thrive both personally and professionally.
There’s nowhere like RSM.

Equal Opportunity

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.
RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.
If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
RSM will consider for employment qualified applicants with arrest or conviction records.
For those living in California or applying to a position in California, please click here for additional information.