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About the Role

New Country Motor Cars is seeking an internet savvy and socially connected Sales Manager to oversee new and pre-owned vehicle department profitability and customer retention. The ideal candidate will possess strong market knowledge, an automotive background, and a deep understanding of sales department financials and customer relations.

Responsibilities

• Achieve monthly vehicle sales, gross profit, and expense forecasts for both New and Pre-Owned Sales Departments.
• Implement actions and strategies to achieve sales, gross profits, customer service, and staffing objectives.
• Hire, train, and maintain a competent and qualified sales team.
• Ensure staff is adequately trained and prepared to implement a uniform sales process, providing in-dealership guidance and training.
• Merchandise showroom and lot to ensure a “Customer First” experience.
• Manage New and Pre-Owned inventory, including pre-owned vehicle appraisals, according to best practices and company standards.
• Meet with the General Manager to review department performance and develop strategies for improvement.
• Collaborate with the eCommerce Department to ensure dealership websites are updated with current offers and inventory.
• Manage and maintain the dealership CRM, ensuring staff is trained and utilizing it efficiently.
• Train all sales staff to effectively communicate with customers across all platforms.
• Manage and create a sense of ownership when assisting customers to ensure high customer satisfaction.
• Directly manage all demonstration vehicles within company policy.

Requirements

• Previous Sales Manager automotive management experience required.
• Ability to work in a team environment and lead a diverse sales team.
• Ability to work with a state-of-the-art CRM & MS Office Products.
• Strong interpersonal skills; outgoing personality with expertise at developing relationships.
• Excellent appearance, verbal/written communication, strong negotiation/presentation skills.
• Demonstrated success with growing sales volume and gross profit.
• Valid driver's license.
• CDK/vAuto Experience preferred.

Skills

• Internet savvy
• Socially connected
• Strong knowledge of the market
• Strong automotive background
• In-depth understanding of sales department financial requirements
• High level of customer relations skills
• Ethical standards
• CRM
• MS Office Products
• Interpersonal skills
• Relationship development
• Negotiation skills
• Presentation skills

Location

• New Country

Work Type

• Full-time

Experience Level

• Sales Manager automotive management experience

Benefits

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Family owned and operated
• Long term job security

About the Company

• New Country Motor Cars is a successful, progressive dealership.
• Our people do whatever it takes to find solutions.
• We’re building a culture that’s genuinely engaged & dedicated to communities we serve.
• Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve.
• With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.

Equal Opportunity

• We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.