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About the Role
Real Chemistry is seeking a Senior Account Associate to manage day-to-day project management and client relationships. This role involves managing small to medium-sized projects from start to finish, gaining experience in managing others, and delegating tasks. The ideal candidate is reliable, efficient, and makes sensible decisions.
Responsibilities
- Take full responsibility for planning, time management, priorities, and deliverables across accounts.
- Proactively seek guidance from account leads and line managers, highlighting risks to project delivery.
- Confidently manage administrative account tasks with minimal senior input.
- Maintain awareness of projects, flagging key updates and suggesting next steps.
- Manage small to medium-sized projects from start to end, ensuring delivery to cost and deadline.
- Identify opportunities to delegate effectively to junior team members for professional development.
- Demonstrate understanding of client needs, strategy, and brand.
- Lead sections of client calls and meetings, providing recommendations and counsel.
- Develop writing skills, including research, drafting, and ensuring content accuracy.
- Demonstrate proficiency in asset management through VVPM.
- Understand project objectives and communicate them effectively internally and externally.
- Develop coaching, delegation, and briefing skills to upskill and inspire junior team members.
- Buddy new AA/SAA starters.
- Develop a clear understanding of financial processes and support account teams.
- Begin to draft budgets and articulate the rationale.
- Complete timesheets and expense claims accurately and on time.
- Review timesheets across projects.
- Immerse yourself in the medical communications and pharma industries, and client companies.
- Engage with opportunities to understand developments, innovations, and trends.
- Reflect industry insights in your work and share ideas to raise internal profile.
Requirements
- Must have at least one year of experience in a professional environment.
- Highly organized with a mindfulness of deadlines.
- Ability to manage multiple tasks based on priorities.
- Strong attention to detail.
- Independent thinker confident in taking ownership of assets and material development.
- Team player who enjoys collaboration.
- Performs tasks with a sense of urgency.
- Confidence to communicate with managers when deadlines will not be met or when issues are foreseeable.
- Strong written and oral communication and presentations skills.
- Open minded and eager to learn.
- High energy, able to effectively operate in a fast-paced, growing and evolving environment.
- Adaptable, resilient, and comfortable adjusting scope, responsibilities, and focus.
- Proactive, driven, and resourceful with strong prioritization skills.
- Desire to dive into the data.
- Highly organized self-starter, able to work independently and under tight deadlines.
Skills
- Project management
- Client relationship management
- Delegation
- Decision making
- Efficiency
- Reliability
- Time management
- Prioritization
- Risk highlighting
- Administrative tasks
- Meeting management
- Status reporting
- Timeline development
- Resource management
- Client needs assessment
- Client communication
- Content development
- Asset management
- VVPM proficiency
- Coaching
- Briefing
- Financial process understanding
- Budget drafting
- Written communication
- Oral communication
- Presentation skills
Location
- Remote
- Hybrid
- Onsite
Work Type
- Full-time
- Hybrid
- Remote
- Office-based
Experience Level
- Senior
Education Level
- Relevant degree in a scientific subject
Benefits
- Free snacks
- Generous holiday and paid time off
- Private medical, dental, and vision plans
- Support in saving for the future
- Mental wellness coaching and support
- Access to more than 13,000 online classes with LinkedIn Learning
About the Company
- Real Chemistry is a global agency providing a full suite of services across healthcare communications and marketing.
- Our drive to transform healthcare is informed by a blend of deep scientific expertise, human-centred creativity, and AI-driven insights.
- We foster a unique environment where innovation thrives and people are impact-obsessed.
- Our #LifeatRealChem culture is rooted in our people, believing we are best together and committed to excellence.
- We are Great Place to Work® certified.
Equal Opportunity
- Real Chemistry is an Equal Opportunity employer.
- We continually strive to build and sustain an inclusive and equitable work environment.
- We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws.
- Should you require accommodations throughout the interview process please let your recruiter know.