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About the Role

The A.L.C Client Advisor is a fashion industry professional specializing in styling services for a diverse clientele, including boutique guests, celebrities, and high-profile individuals. The role involves curating outfits and looks for various occasions, ensuring clients are stylish and on-trend.

Responsibilities

• Achieve and exceed sales and metric goals.
• Utilize product knowledge and trends to provide relevant styling suggestions.
• Actively engage with customers, building relationships to drive repeat business.
• Maintain knowledge of store key performance metrics and work towards targets.
• Collaborate with the management team to develop action plans and sales strategies.
• Exceed customer expectations by providing outstanding service experiences.
• Assist customers by selecting appropriate styles based on their needs and preferences.
• Use Product Knowledge to speak to the collection’s vision and the product’s quality.
• Build and maintain an organized client book to generate appointments and drive sales volume through consistent outreach and follow up.
• Proactively reach out to clients based on their preferences and past purchases.
• Maintain the visual presentation of the store, ensuring VM standards are met.
• Assist in floor sets and replenishment of merchandise as needed.
• Complete opening and closing duties.
• Collaborate with the management team to oversee any additional operational tasks.
• Other duties as assigned.
• Select suiting, dresses, separates and accessories that align with the client's style, body type, and the occasion.
• Create cohesive outfits, coordinating colors, patterns, and textures to achieve a desired aesthetic.
• Stay up to date with the latest fashion trends, collections, and releases.
• Work closely with team and management to reinforce outfits and accessories for clients' appearances positively.
• Ensure garments fit ideally or assist by coordinating with seamstresses.
• Select handbags and other accessories to complement the overall look and add layering.
• Prepare clients for high-profile events such as award shows, premieres, and weddings.

Requirements

• Previous experience in a retail role, preferably with a fashion luxury/contemporary brand.
• Strong sales, customer service, and communication skills.
• Basic computer skills in retail point of sales system, excel, and word.
• Organizational skills and an eye for detail.
• A positive, high energy, entrepreneurial spirit.
• A team player who is inspired by other’s successes as well as your own.
• Able to work retail hours, including weekends and holidays.

Skills

• Styling
• Sales
• Customer Service
• Communication
• Product Knowledge
• Trend Analysis
• Clienteling
• Visual Merchandising
• Fashion Coordination
• Accessorizing
• Event Styling

Work Type

• Retail

About the Company

• A.L.C. is a fashion brand.