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About the Role
CapitalCare Neurology is seeking a full-time Patient Support Specialist to join their team, handling patient check-ins, scheduling, and administrative tasks in a medical office setting.
Responsibilities
- Greet and check in patients.
- Process incoming telephone calls and messages according to office policy.
- Schedule patient appointments following office protocols.
- Schedule follow-up appointments as directed by providers.
- Obtain patient signatures on required waivers based on insurance.
- Organize and monitor the provider's daily schedule.
- Maintain timely patient flow.
- Verify and update patient insurance coverage and demographic information.
Requirements
- High school graduate or equivalent.
- Previous clerical experience in a medical practice is preferred.
- Strong computer skills.
- Knowledge of medical terminology and office procedures is preferred.
- Ability to establish and maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers, and external customers.
- Maintain strict confidentiality and discretion.
Skills
- Customer service skills
- Medical terminology
- Office procedures
- Computer skills
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High school graduate or equivalent
- Additional education desirable
Salary/Compensations
- $18.00 - $24.00 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid holidays
- Paid time off
- Retirement plan
About the Company
- Community Care Physicians is committed to fostering diverse intellectual, gender, and ethnic perspectives.
Equal Opportunity
- Community Care Physicians is an Equal Opportunity Employer.