About the Role
Shoptalk, a global leader in retail and commerce events, seeks a Global Creative Director to shape its brand identity. This role oversees the end-to-end creative vision, impacting event design, online presence, and offline experiences. You will lead the in-house design team and collaborate with operations and marketing to ensure a consistent and unmistakable brand presence across all touchpoints.
Responsibilities
- Direct the creative look, feel, and themes for Shoptalk events.
- Collaborate with operations, marketing, content, and leadership to share creative ideas.
- Define the visual identity, including big ideas, narrative, typography, colors, and overall experience.
- Present and evolve the creative vision to leadership to maintain brand consistency.
- Create a design system for a unified brand experience across marketing, web, social, email, app, signage, and activations.
- Develop scalable standards, templates, and guidelines for various applications.
- Act as the steward of brand consistency across all channels.
- Visualize and connect marketing design, social media visuals, and content marketing.
- Shape the look of social media, new content properties, and campaign creative.
- Develop always-on creative content to engage audiences between events.
- Oversee the creation of site signage, wayfinding assets, entrance moments, stages, lounges, and sponsor recognition builds.
- Manage the production of graphic files for large-scale applications, considering substrates, color, and typography.
- Execute creative deliverables according to lead times and deadlines.
- Partner with operations teams on builds, ensuring brand consistency and timely completion.
- Collaborate on art direction for session stages, working with operations and design agencies.
- Partner on on-site experiential elements to create immersive and memorable guest experiences.
- Apply a high creative standard to sponsor recognition, branded activations, and co-branded partner moments.
- Provide creative support for the sponsorship sales team.
- Ensure partner integrations feel native to the Shoptalk brand.
- Work within creative and production budgets, building scopes and production calendars.
- Balance creative ambition with production feasibility and timelines.
- Lead, hire, grow, and develop the in-house design team and external partners.
- Provide clear briefs and actionable feedback to the team and freelancers.
- Build and direct the external network of freelancers, studios, and specialists.
- Measure team success by both individual growth and the quality of the work.
Requirements
- Fresh event thinking and an outside perspective that avoids a generic trade show look, drawing inspiration from retail, fashion, culture, and experiential marketing.
- Prior management of a creative team and freelancers.
- Experience collaborating with general contractors, agencies, and partners.
- Experience developing branding and design systems for event companies or live events.
- A collaborative creative vision for an events brand and theme that spans online and offline, and the full event lifecycle.
- Experience with marketing thematics and visuals, including always-on creative for audience engagement.
- Hands-on experience designing and directing physical experience elements of live events, including signage, wayfinding, stages, and activations.
- Background in developing environmental graphics and signage, with knowledge of substrates, file preparation, color at scale, wayfinding, fabrication, and installation.
- A design-led portfolio showcasing concepts carried across channels and built at environmental scale as a connected system.
- Experience directing freelancers and partners to achieve a high standard of work.
- Ability to work from the Midtown Manhattan office three days per week (Tuesday to Thursday).
- Availability to be on-site at all four Shoptalk events, including build periods and show days, with associated travel and extended hours.
- Willingness to travel pre-event to venues for visual planning.
Skills
- Adobe Creative Cloud (Photoshop, Illustrator, InDesign)
- After Effects (ideal)
- Figma (for design systems and digital handoff)
- 3D or spatial tools (SketchUp, Cinema 4D, or Vectorworks)
- AI and other efficiency tools
- Typography, color, and substrates at environmental scale
- Production instincts for on-site execution
Location
- New York HQ, United States
- Hybrid
Work Type
- Permanent
- Hybrid
Experience Level
- Management experience
- Senior level
Salary/Compensations
- 110,000 to 120,000
- Competitive bonus structure
Benefits
- Full medical, dental, and vision package
- Retirement plan with company match (401K)
- Competitive vacation policy
About the Company
- Shoptalk produces the world's most important retail and commerce events.
- It is a global pioneer in event design.
- Shoptalk events bring together tens of thousands of retailers, brands, and industry leaders.
- Shoptalk sits at the center of retail and commerce.
- Shoptalk is one of Hyve's flagship brands.
