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About the Role

The Assistant Care Manager works in partnership with the Care Manager to provide services to individuals with I/DD, coordinating care to help them achieve optimal health, wellness, and life goals. This role involves assisting with document management, recording actions, and supporting the overall care coordination process.

Responsibilities

• Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and Life Plan
• Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing
• Meet with individuals and families face to face in the community and their homes
• Assist Care Manager to coordinate and ensure access to chronic disease management and long-term care supports and services
• Facilitate referrals to clinical and community resources, including planning, referrals, and follow-up for transitional care
• Request and track required annual documentation i.e. Individual Rights, DOH Consents, Annual Physical Exams
• Assist Care Manager with the Life Plan process including but not limited to sending out drafts, obtaining signature pages, sending out finalized Life Plans, and assisting in other areas as necessary
• Engage families and natural supports into the care coordination process
• Ensure all individuals and families receive services that are culturally and linguistically appropriate
• Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team
• Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations
• Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures
• Document all services and maintain appropriate records following all established documentation procedures
• Represent PCC on workgroups, committees, advisory groups or networks as assigned
• Participate in opportunities for continued training and education
• Perform all other duties relevant to the position as requested
• Adhere to all Prime Care Coordination policies and procedures
• Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards
• Attend mandatory education and training modules as scheduled; obtain and maintain required certifications
• Maintain all required certifications/training by State regulations and PCC policy
• Act as a professional representative of PCC in regard to appearance, behavior, temperament, communication, language, and dress

Requirements

• Ability to act quickly, assess and act accordingly in crisis situations
• Basic technology skills and understanding of health records
• Knowledge of ethical and professional responsibilities and boundaries
• Demonstrate professional work habits including dependability, time management, independence and responsibility
• Ability to sit/stand throughout day to accomplish job
• Ability to enter data, notes, and other documentation into a computer
• Must be able to travel throughout covered territories in Upstate NY as needed
• Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position

Skills

• Health Information Technology
• HIPAA laws and regulations
• Documentation
• Communication

Location

• Upstate NY

Work Type

• Onsite
• Travel

Education Level

• Associates Degree or equivalent earned college credits in Health or Human Services or related field

Benefits

• Paid time off (25 days per year)
• 10 Paid Holidays
• Affordable health care coverage including health, dental, vision, starting as low as $10.00/month
• 401(K) Retirement plan
• Tuition Reimbursement
• Generous Employee referral program
• Employee Wellness Program (earn up to $250 per year!)

About the Company

• Prime Care Coordination is committed to equal employment opportunity.

Equal Opportunity

• We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.
• Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
• If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-341-4600