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About the Role

You'll lead the engineering for Commercial Tech & Integrations and Stability & Operations, around seven engineers, with the mandate to shape how they work. ETR is a newly formed function that makes enterprise adoption possible and drives client partnerships and revenue at scale.

Responsibilities

• Lead the engineers, including growth plans, coaching, performance, and wellbeing.
• Own delivery and technical direction, partnering with tech leads on architecture.
• Hold the standard for how the teams design, review, and ship across two technical domains.
• Hire and raise the bar for the teams.
• Drive an AI-native operating rhythm, with engineers using AI tooling and tighter discovery-to-build-to-review loops.
• Own the operational backbone, including on-call health, incident practice, and communication.
• Own delivery, technical direction, and team health across Commercial Tech & Integrations and Stability & Operations.

Requirements

• Engineering management experience with building and running production systems.
• Technical range across integration and API design, identity and SSO, third-party systems, reliability, observability, incident response, and SLOs.
• Ability to steer a design review, challenge an estimate, and make build-versus-buy or sequencing calls.
• Experience keeping teams shipping when the structure wasn't fixed.
• Experience balancing pace, quality, and people.
• Experience coaching, mentoring, or leveling up engineers.
• Experience working with AI tooling day to day and expecting engineers to do the same.
• Must not want to stay predominantly hands-on in the code.
• Must see management as the work itself, not a stepping stone.

Skills

• Integration
• API design
• Identity and SSO
• Third-party systems
• Reliability
• Observability
• Incident response
• SLOs
• AI tooling
• Agentic tooling

Location

• Hybrid

Work Type

• Hybrid
• Full-time

Experience Level

• Engineering management at depth

Benefits

• Pre-IPO equity with runway to vest before a potential exit.
• AI-native engineering environment built around tools like Claude Code.
• Dynamic re-teaming, accumulating breadth across missions rather than depth in one fixed lane.
• 27 days holiday, plus 5 additional days off (1 life event day, 2 volunteer days, 2 company-wide wellbeing days, 8 bank holidays).
• Private medical Insurance with Bupa.
• Medical cashback scheme.
• Life insurance.
• Gym membership & wellness resources through Wellhub.
• Access to Spill - all in one mental health support.
• Opportunity to work from anywhere, up to 10 days per year.
• Weekly catch-ups, seasonal celebrations, and stocked kitchen.

About the Company

• Multiverse is the upskilling platform for AI and Tech adoption.
• Partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.
• Upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills.
• Learners have driven $2bn+ ROI for their employers.
• Announced $70 million in strategic funding in April 2026, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst.
• Increased valuation of $2.1bn, making them Europe’s first EdTech double unicorn.
• Strong operational footprint and 800+ employees.
• Ambitious plans to continue scaling.
• Building a world where tech skills unlock people’s potential and output.
• Committed to safeguarding and promoting the welfare of their learners.
• Expect all employees to share this commitment and adhere to Safeguarding Policy, Prevent Policy and all other Multiverse company policies.

Equal Opportunity

• We’re an equal opportunities employer. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
• Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).
• For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check.
• Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.