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About the Role
Cellular Sales is seeking creative and analytical individuals to provide ongoing support to the current sales force. This role focuses on improving existing procedures and methods, and taking feedback to enhance productivity.
Responsibilities
- Follow up on distributed leads
- Generate store traffic and contribute to market success
- Handle customer inquiries via phone and text
- Support sales force by generating sales leads
- Follow communication scripts for various topics
- Research required information using available resources
- Provide customers with product and service information
- Improve productivity and character through feedback and criticism
Requirements
- High school diploma or GED
- Minimum two years of related work experience
- Interest and understanding of technology products and services
- Business ownership mentality
- Previous office experience preferred
- Proficient in Microsoft Office preferred
- Knowledge of customer service principles and practices preferred
- Experience in a call center or customer service environment preferred
- Data entry and typing skills (including 10 key) preferred
Skills
- Attention to Detail
- Oral Communication
- Planning and Organizing
- Problem Solving
- Written Communication
- Data entry
- Typing skills (including 10 key)
Location
- Office environment
Work Type
- Full-time
- No travel
Experience Level
- Minimum two years of related work experience
- Less experienced individuals welcome
Education Level
- High school diploma or equivalent
- College degree preferred
Salary/Compensations
- $17 - $20 per hour depending on experience and skill level
Benefits
- The highest compensation in the wireless industry
About the Company
- Since opening in 1993, Cellular Sales has provided a concierge-level customer experience in the wireless industry.
- Over 7000 team members operate 770 retail locations in 32 states.
- Committed to empowering customers and team members to achieve personal and professional goals.
- Specializes in developing less experienced individuals for professional success.