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About the Role
The Functional Analyst collaborates with the Product Owner/Platform Owner and team to deliver user stories focused on configuring package software or performing other technical tasks in a timely manner and as per set quality standards.
Responsibilities
- Collaborates effectively with the agile team to configure package software when applicable
- Supports the team in executing highly technical tasks according to the specific needs of stories during each iteration
- Ensures design and development standards are being followed to minimize rework; promotes only quality-tested code and does it regularly
- Participates in the daily stand-ups, sprint reviews, and retrospectives to update progress, highlight and resolve impediments
- Gathers and documents business requirements for new trading partner onboarding and B2B integration projects
- Configures EDI transaction sets (850, 855, 856, 810, 820, 997, etc.)
- Serves as functional lead on middleware platforms (SEEBURGER) for configuration, testing, and issue resolution
- Supports root-cause analysis of EDI/B2B transaction errors and drives resolution with internal and external stakeholders
- Drafts and maintains trading partner onboarding documentation, including partner profiles, mapping specifications, and communication protocol setups (AS2, sFTP, HTTPS)
- Maintains documentation of integration architecture, partner configurations, and standard operating procedures
- Defines potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability
- Translates business requirements into functional specifications for developers and integration engineers
- Coordinates with trading partners to validate mapping specs, troubleshoot transaction failures, and support go-live testing
- Provides functional analysis for the domain/software related to Mergers & Acquisitions
- Provides SME around product(s) function and works with Product Owner and Business Partners to refine requirements/functionality
- Provides production support during non-business hours (team rotating schedule)
- Adapts to a fast-paced working environment
Requirements
- 2-4 years of experience
- Basic knowledge of continuous integration / continuous delivery practice
- 3+ years of hands-on experience with EDI standards (X12 and/or EDIFACT) and B2B integration processes
- Working knowledge of trading partner communication protocols (AS2, sFTP, FTP/S, HTTPS)
- Experience with one or more B2B/EDI middleware platforms (IBM Sterling, SEEBURGER, TIBCO, Axway, or similar)
- Strong analytical skills with the ability to translate business needs into functional and technical specifications
- Experience writing clear onboarding documentation, mapping guides, and process runbooks
- Excellent communication skills – comfortable working directly with external trading partners and internal cross-functional teams
- Demonstrated “agile-development” mindset with strong customer-focus & results-orientation
- Effective interpersonal, teamwork and collaboration skills
- Strong analytical and business problem solving skills
- Strong communication and documentation skills
- Experience in supply chain, retail, healthcare, or manufacturing verticals
- Familiarity with SQL for troubleshooting transaction data
- Proficient use of Excel, MS Word, and PowerPoint
- Basic understanding of Scrum, Kanban, and other agile development techniques
- Prior experience leading partner onboarding for large enterprise implementations
- Applicants must be currently authorized to work in the United States
Skills
- EDI standards (X12 and/or EDIFACT)
- B2B integration processes
- AS2
- sFTP
- FTP/S
- HTTPS
- SEEBURGER
- IBM Sterling
- TIBCO
- Axway
- SQL
- Excel
- MS Word
- PowerPoint
- Scrum
- Kanban
Location
- 77077
Work Type
- Hybrid
- On-site presence 3 to 4 days per week
Experience Level
- 2-4 years of experience
- 3+ years of hands-on experience
Education Level
- Bachelor's degree in CS or equivalent
Benefits
- For information on Sysco’s Benefits, please visit https://SyscoBenefits.com
About the Company
- Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
- We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
Equal Opportunity
- We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.