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About the Role

As a Director of Software Development at Fiserv, you will have end-to-end ownership of a technology platform, leading teams responsible for designing, developing, integrating, and operating high-quality, scalable software solutions in a fast-paced, regulated Fintech environment.

Responsibilities

• Own the technology platform lifecycle from technical requirements through scalable, secure, and resilient production operations
• Lead, mentor, and manage high-performing software engineering teams through rapid, high-quality development cycles
• Partner closely with Product Management to define product roadmaps, technical strategies, and delivery plans aligned with business objectives
• Translate product requirements into clear engineering specifications, designs, and implementation plans
• Lead Agile delivery practices, ensuring consistent execution, predictable delivery, and continuous improvement
• Oversee project planning, execution, and reporting; manage team capacity, priorities, and dependencies to ensure milestones are met with quality and accountability
• Own end-to-end system design, development, and integration across internal platforms, external partners, and third-party services
• Ensure platform resiliency, availability, performance, security, and currency through proactive engineering and operational excellence
• Establish and enforce development standards, best practices, and code review processes
• Drive effective stakeholder communication across product, engineering, operations, and senior leadership, providing transparency into delivery status and risks
• Build strong, trust-based relationships with team members; translate company vision into actionable goals and empower teams to execute
• Manage vendor relationships and geographically distributed teams to enable continuous development and accelerated, high-quality releases
• Define, track, and report on internal and external OKRs and KPIs, providing insights to senior leadership on progress, outcomes, and opportunities for improvement

Requirements

• 10+ years of experience in software development, including hands-on technical experience
• 3+ years of experience leading and managing software development teams
• Demonstrated success delivering large-scale, distributed systems with high availability and security requirements
• Strong leadership, communication, and stakeholder management skills, with the ability to influence technical and non-technical audiences
• Requires flexibility to work overtime that may include nights and weekends
• Requires use of a computer and audio equipment

Skills

• Strong experience with modern cloud and DevOps environments (e.g., AWS, Kubernetes, Docker, CI/CD pipelines)
• Experience building and operating large-scale, highly available fintech or payments platforms
• Familiarity with regulatory, compliance, and security requirements in financial services
• Experience leading distributed or globally located engineering teams

Location

• Hybrid

Work Type

• Hybrid
• Full-time

Experience Level

• Director
• 10+ years of experience in software development
• 3+ years of experience leading and managing software development teams

Education Level

• Bachelor's degree in computer science, Software Engineering, or a related field, or equivalent practical experience

Salary/Compensations

• $148,000.00-$185,000.00

About the Company

• Fiserv is a global leader in Fintech and payments, and we move money and information in a way that moves the world.
• We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely.
• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech.

Equal Opportunity

• Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.