About the Role
The Account Coordinator will support the Client Services team in managing post-sale campaign execution and stewardship for FOX Sports, Entertainment, and News properties. This entry-level position is key to maintaining client relationships, ensuring smooth campaign operations, and delivering exceptional service.
Responsibilities
- Support Account Executive and Account Managers in maintaining Linear TV deals by managing an assigned book of business and entering/confirming schedule details.
- Communicate with internal departments (Pricing & Planning, Traffic/Operations, Finance/AR, Research, Brand Partnerships, Client Services) to ensure seamless deal stewardship and campaign execution.
- Execute client-requested changes (e.g., brand allocations, commercial movement) in a timely manner and provide confirmations with updated flowcharts.
- Execute internal schedule changes (e.g., programming changes, makegoods) and confirm with clients.
- Partner with Commercial Ad Operations to obtain any missing commercial creative.
- Assist Account Manager in monitoring delivery pacing, flagging accounts at risk for under-delivery, and booking ADUs as needed.
- Pull pre/post-logs upon client request.
- Serve as the day-to-day contact for agency/client assistants regarding schedules, capture client requests, and resolve issues promptly with clear follow-through.
- Validate invoices against delivery and pricing, resolving discrepancies with Finance/AR.
- Enter and confirm all schedule details of orders (units, dates, dayparts, rotations, targeting, pricing).
Requirements
- Prior work or intern experience in media and/or related customer service.
- Experience with Excel and PowerPoint.
- A keen eye toward process adherence to create a smooth workflow.
- Ability to clearly communicate, act with a sense of urgency, and meet deadlines.
- Highly organized with excellent attention to detail.
- A collaborative team player who works well with diverse groups.
- Proactive problem-solver who takes the initiative to address client needs.
- Skilled at balancing competing clients and workflow demands to maintain accuracy.
- Adaptable and resilient, able to manage a fast-paced environment and changing priorities with composure.
Skills
- Excel
- PowerPoint
- Customer Service
- Communication
- Organization
- Attention to Detail
- Teamwork
- Problem-Solving
- Time Management
- Adaptability
Location
- Remote
Work Type
- Full-time
Experience Level
- Entry level
Education Level
- Bachelor’s degree
Salary/Compensations
- $23.50-27.89 per hour
Benefits
- Medical
- Dental
- Vision
- Insurance
- 401(k) plan
- Paid time off
About the Company
- Fox Corporation produces and distributes content through leading brands like FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations, and Tubi Media Group.
- The company fosters a diverse range of creators and builds an organization based on creative ideas, operational expertise, and strategic thinking.
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law.
- Consideration for employment for qualified applicants with criminal histories consistent with applicable law.
