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About the Role

Fogo de Chão is seeking a Sales Manager/Private Event Manager to grow sales through active prospecting and managing group events for 15 or more guests. This role involves full-cycle sales management, client relationship building, and contributing to local store marketing efforts.

Responsibilities

• Grow sales through active prospecting of targeted businesses, organizations, associations, and event planning for groups of 15 or more in assigned restaurant.
• Enter all prospects, contacts, accounts and booking information in the CRM (Tripleseat) and enter basic reservation information in Open Table for booked parties greater than 15.
• Maintain weekly updates and details on current leads through Tripleseat, and convert those leads to bookings, accounts, and contacts.
• Act as primary contact for all group clients, ensuring completion of event details and client satisfaction.
• Manage the booking process to obtain client signatures on CRM-generated contracts and event order forms to confirm bookings.
• Update documents and Operations with changes.
• Develop quarterly sales plans and solicit new customer relationships while maintaining existing relationships in their restaurant.
• Manage the full sales cycle, including following proper accounting procedures.
• Understand and speak to the business on a weekly basis and forecast three months in advance.
• Attend and participate in all company-related trainings, including weekly, quarterly, and annual meetings.
• Strategize with the General Manager and restaurant to source, plan, and execute local store marketing activities.
• Create profitable bookings using yield management and other tools to make aligned business decisions.
• Drive overall traffic.
• Attend networking events and other public events as a brand ambassador and foster relationships with individuals and corporations to drive sales and increase revenue.
• Maintain company values of integrity, professionalism, and next-level service by communicating with guests professionally, being punctual, returning calls promptly, and all other business courtesies.
• Effectively schedule and be present for all guest site tours and communicate with the restaurant management team.
• Host in-store Fogo marketing events.
• Work Live Chat 3-4 times a month.
• Be on-site at the home restaurant a minimum of 5 days a week and work necessary hours to perform all duties and responsibilities in a timely manner.
• Perform other duties and responsibilities as assigned by GM, AD, and DOS.

Requirements

• High School Diploma or equivalent.
• 2+ Years of Sales or relevant experience.
• Experience in the Restaurant / Attraction industry preferred.
• Up to 10% travel required.
• Proficient in Microsoft Office and various office applications.
• Experience in Tripleseat and Open Table preferred.
• Decisive Judgment - Make good decisions in a timely and confident manner.
• Driving for Results - Challenge and push the organization and yourself to excel and achieve.
• Guest Focus - Anticipate guest needs and design, promote, or support the delivery of products and services that exceed guest expectations.
• Resilience - Effectively deal with work-related problems, pressure, and stress in a professional and positive manner.
• Persuading to Buy - Effectively convince people by knowing how to position the product and understanding the audience. Change methods of persuasion to match specific potential buyers.
• Negotiation - Identify the needs and motives of all parties involved and work towards mutually beneficial agreements.
• Presentation Skills - Have the skills to communicate to an audience in a formal setting.
• Business Acumen - Understand general business and financial concepts, understand the company’s business, and use both general and specific knowledge to be effective.
• Administrative Skills – must be able to keep up with paperwork, accounting procedures, multi-tasking, and high level of organization.

Skills

• Sales
• Prospecting
• CRM (Tripleseat)
• Open Table
• Client Relationship Management
• Event Planning
• Sales Planning
• Accounting Procedures
• Forecasting
• Local Store Marketing
• Yield Management
• Networking
• Brand Ambassadorship
• Microsoft Office
• Administrative Skills
• Multi-tasking
• Organization

Location

• On-site at the home restaurant

Work Type

• Full-time

Experience Level

• 2+ Years of Sales or relevant experience

Education Level

• High School Diploma or equivalent
• Bachelor’s degree preferred

Salary/Compensations

• $54,080.00 - $74,880.00

Benefits

• Medical insurance available for full-time, hourly Team Members on the first of the month following 60 days of employment.
• Dental insurance available for full-time, hourly Team Members on the first of the month following 60 days of employment.
• Vision insurance available for full-time, hourly Team Members on the first of the month following 60 days of employment.
• Company-paid Life Insurance where allowed.
• Company-paid Short-Term Disability where allowed.
• Voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.

About the Company

• At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco.
• Our mission is to ignite fire and joy to care for our team, our guests and our communities.
• We believe better futures start when we bring our best to the table every day to Feed a Purposeful Future – starting with our team members.
• We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome.
• At Fogo, we’ll provide you with a fulfilling career with professional and personal growth opportunities at every level.
• Our values of teamwork, integrity, excellence, humility and Deixa Comigo (we’ve got you!) are more than just words, it’s how we do things every day.

Equal Opportunity

• Fogo de Chão is an Equal Opportunity & E Verify Employer