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About the Role
The Student Connection & Community Care Project Assistant provides comprehensive administrative support to the unit, including incident management, case records, background checks, and liaison with campus partners. The role also involves analyzing data, producing reports, and supporting the Advocate case management system. Additionally, the Assistant supports institutional committees and policies, leads unit outreach and communications, and represents the office at events.
Responsibilities
- Provides comprehensive administrative support to the unit, including the Care Coordinator team and the Office of Student Community Standards.
- Manages incident management, case records, and background checks.
- Liaises with campus partners.
- Analyzes data and produces reports on trends and service utilization.
- Supports the use of the Advocate case management system.
- Supports institutional committees and policies, including the Committee for Preventing and Responding to Sexual Violence and the Student Death Response Policy.
- Assists with policy and procedure revisions.
- Leads unit outreach, communications, and promotional efforts.
- Represents the office at Humber/UofGH events.
- Provides administrative and event support for Student Wellness & Equitable Learning.
- Contributes to advancing the goals of Student Success & Engagement.
- Ensures a safe, supportive, and engaging student experience.
Requirements
- A two-year (2) diploma in a discipline related and transferable to the role (e.g., Paralegal Education, Law Clerk, Justice Studies, Education, Social Work, Human Resources), or equivalent combination of relevant experience and education.
- Minimum 2-3 years of professional experience working in a post-secondary environment.
- Ability to engage and build rapport with various stakeholders and members of the Humber community.
- Good knowledge of principles and practices of administration in a post-secondary educational environment.
- Knowledge of relevant privacy legislation (e.g., FIPPA, PHIPA).
- Proficient in the use of word processing, spreadsheet applications, email, website management, and Advocate case management software.
- Excellent communication skills, verbal and written.
- Ability to gather, analyze, and communicate data (e.g., report writing).
- Strong organization skills and attention to detail.
- Ability to work in a team setting and independently.
- Strong interpersonal skills.
- Experience working in a dynamic office environment with hybrid service delivery.
- Experience with coordination of outreach, promotion, workshops, and events.
- Adhere to all Collective Agreements, Terms and Conditions of Employment for Administrative Staff, internal policies/practices, and government regulations and Humber wide requirements.
Skills
- Word processing
- Spreadsheet applications
- Website management
- Advocate case management software
- Data analysis
- Report writing
- Organization
- Attention to detail
- Teamwork
- Independent work
- Interpersonal skills
- Communication (verbal and written)
- Stakeholder engagement
- Privacy legislation knowledge (FIPPA, PHIPA)
Location
- North Campus
- Lakeshore Campus
Work Type
- Full-Time Support
- Hybrid service delivery
Experience Level
- Minimum 2-3 years of professional experience working in a post-secondary environment
Education Level
- Two-year (2) diploma in a related discipline or equivalent combination of relevant experience and education
Salary/Compensations
- $29.83 - $34.42 per hour
Benefits
- An opportunity to be a part of building Humber's future.
- Be part of a diverse, hard-working, and supportive team.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks!
About the Company
- At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students.
- Through our strategic vision and exciting new brand Builders of Brilliance, we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world.
- We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.
- We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.
- The Student Wellness and Equitable Learning (SWEL) department is dedicated to fostering a supportive and inclusive environment where every student can thrive.
- The SWEL team offer services across all Humber Polytechnic/University of Guelph-Humber campuses.
Equal Opportunity
- Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city.
- We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.
- Humber supports employment equity.
- Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply.
- Humber’s diverse workplace also supports Francophone workers and young workers.
- Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
- At Humber Polytechnic, all forms of discrimination and harassment are prohibited.
- All employees and applicants have the right to work in an environment that is free from discrimination and harassment.