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About the Role
ActiveProspect is seeking a detail-oriented and analytical Billing Specialist to support billing operations for a hybrid SaaS revenue model, including subscription-based and usage-based billing. This role ensures accurate invoicing tied to contract terms and customer usage, resolves discrepancies, and partners cross-functionally to ensure timely collection and processing of customer payments.
Responsibilities
- Generate and distribute monthly invoices, including fixed subscription fees and variable usage-based charges.
- Validate billing inputs by reconciling usage data from internal systems with contracted pricing and customer agreements.
- Review contracts and order forms to ensure accurate billing setup, including pricing tiers, minimums, overages, and discounts.
- Investigate and resolve billing discrepancies, including mismatches between usage data, CRM records, and invoicing systems.
- Partner closely with Sales, Customer Success, and RevOps to ensure alignment between contracts, product usage, and billing outputs.
- Maintain accurate billing schedules for renewals, amendments, and mid-cycle changes.
- Participate in month-end close by preparing billing reports, reconciliations, and variance analyses.
- Support revenue recognition efforts by ensuring billing aligns with contract structure and delivery of services.
- Identify and implement process improvements to enhance billing accuracy, scalability, and automation, including Zuora integration.
- Maintain documentation of billing processes and controls to support audit readiness.
Requirements
- 2–4 years of experience in billing, accounts receivable, or a related finance function.
- Strong attention to detail and accuracy in data entry and analysis.
- Experience with billing systems and ERP platforms (e.g., NetSuite, Salesforce, or similar).
- Proficiency in Microsoft Excel (e.g., pivot tables, lookups).
- Strong problem-solving skills and the ability to investigate discrepancies independently.
- Effective communication skills with the ability to collaborate cross-functionally.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Basic understanding of revenue recognition principles is a plus.
- 5-10% travel required.
Skills
- Billing
- Accounts Receivable
- Data Entry
- Data Analysis
- Billing Systems
- ERP Platforms
- NetSuite
- Salesforce
- Microsoft Excel
- Pivot Tables
- Lookups
- Problem-Solving
- Communication
- Collaboration
- Time Management
- Revenue Recognition Principles
Work Type
- Hybrid
Experience Level
- 2-4 years
About the Company
- ActiveProspect is on a mission to make consent-based marketing the best channel for online customer acquisition.
- We provide marketers the products they need to acquire qualified customers at scale.
- Our platform is trusted by thousands of companies engaged in direct-to-consumer marketing, helping them save wasted spend, comply with ever-changing regulations, and manage a constantly evolving partner landscape.
- Our flagship product, TrustedForm, is used to certify over 1 billion opt-in digital customer leads every year and is the gold standard for documenting prior express written consent for TCPA compliance.