Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

DIS is seeking an Endpoint Engineering System Administrator to manage and support enterprise Windows endpoints, device management systems, and endpoint security tools. This role involves maintaining OS configurations, deploying updates, enforcing compliance, and ensuring device performance through strong troubleshooting and log analysis skills.

Responsibilities

• Manage and support enterprise Windows endpoints, device management systems, and endpoint security tools.
• Maintain OS configurations, deploy updates and software, and enforce compliance.
• Ensure device performance and resolve user-reported issues.
• Engineer solutions for large-scale software deployment using technologies like Microsoft Endpoint Configuration Manager (MECM).
• Provide SCCM administration and patch management support for enterprise servers and client workstations.
• Troubleshoot SCCM issues related to server/workstation patches and configurations.
• Implement, update, and maintain enterprise-level configuration management automated software and security configuration applications.
• Adjust the administrative environment to enhance deployment effectiveness and patching levels.
• Provide Tier 3 support for enterprise products and services, including hardware and software.
• Validate deployment plans for compliance with enterprise server and workstation software and security updates.
• Troubleshoot configuration management problems and document known issues or inefficiencies.
• Remotely access government-managed systems to diagnose and resolve SCCM-related endpoint issues.
• Manage and prioritize trouble-ticket queues, perform trend and root-cause analysis, and document actions.
• Monitor assets using SCCM, SCOM, and related tools to ensure service availability.
• Restore systems to normal operation after maintenance windows.
• Prepare and distribute Situational Reports and Executive Summaries for critical service outages.
• Communicate clearly with customers, stakeholders, and technical teams.
• Lead technical discussions and present briefing materials.
• Provide status reports before and after remediation actions.
• Understand application deployments and configuration within Microsoft Intune.
• Participate in co-management or hybrid scenarios.

Requirements

• 4-7 years of experience engineering robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM).
• 4-7 years of experience providing SCCM administration and patch management support services for enterprise servers and client workstations.
• 4-7 years of experience implementing, updating, and maintaining enterprise level configuration management automated software and security configuration applications.
• 4-7 years of experience analyzing the current enterprise configuration management implementation and adjusting the administrative environment.
• 4-7 years of experience providing Tier 3 support services.
• Ability to learn new tasks.
• Ability to maintain focus and complete tasks independently.
• Ability to remember processes.
• Ability to complete tasks in situations that have a speed or productivity quota.

Skills

• Microsoft Endpoint Configuration Manager (MECM)
• SCCM administration
• Patch management
• Configuration management
• Tier 3 support
• Microsoft Active Directory (AD)
• Microsoft Exchange
• Microsoft SCCM
• Microsoft SCOM
• Microsoft Intune
• Troubleshooting
• Log analysis
• Debugging
• Remote troubleshooting
• Ticket management
• Enterprise monitoring
• Technical communication

Location

• Washington, D.C. Metropolitan area

Work Type

• Full-time

Experience Level

• 4-7 years

Salary/Compensations

• Commensurate with experience

About the Company

• Dynamic Integrated Services (DIS) is a Service-Disabled Veteran-Owned Small Business based in the Washington, D.C. Metropolitan area.
• DIS provides management consulting services to federal agencies and organizations supporting the public sector.
• DIS offers services in Strategic Communications and Integrated Marketing (SCIM), Information Technology (IT), and Enterprise Optimization (EO).
• DIS is team-oriented, continuous learners, hard-working, creative thinkers, and kind people.
• DIS celebrates people in all forms and values its employees.
• DIS shares a mutual devotion to serving clients with the highest forms of integrity.

Equal Opportunity

• Dynamic Integrated Services is an Equal Opportunity Employer which is committed to a diverse workforce and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender/sex, marital status, sexual orientation, physical or mental disability, military/veteran status, citizenship status, the basis of genetic information or any other group protected by Federal or State law or local ordinance.
• People with disabilities who need a reasonable accommodation to apply or compete for employment may request such accommodation(s) by contacting DIS Recruiting.
• Dynamic Integrated Services participates in E-Verify, and if hired, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.