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About the Role

FleishmanHillard is seeking a Research Director to join their True Global Intelligence Team in a U.S. location. This role will focus on integrating research methods with communications measurement and data analytics, assisting with client management and leading analytics for accounts. The position is ideal for individuals passionate about communications with experience in translating performance analysis into data-driven strategies.

Responsibilities

Manage and oversee the end-to-end execution of integrated research and analytics assignments.
Cultivate strong relationships with clients and cross-functional internal resources.
Advise clients and senior-level decision makers with strategic recommendations based on research and analytics findings.
Lead research design and data collection processes that align with objectives.
Ensure established processes are followed and maintain required documentation to deliver high-quality results.
Own all aspects of project execution and escalate issues impacting timeline or data quality promptly.
Counsel junior-level staff, oversee deliverables, and provide professional development opportunities.
Assist with development of scopes of work, budget management, and staffing with team leads.
Present research findings to clients clearly, translating data into strategic recommendations.
Counsel clients on measurement best practices, including identifying priority KPIs, setting benchmarks, and demonstrating success.

Requirements

Ability to work in a hybrid model, requiring in-person office presence weekly in Los Angeles, San Francisco, or Seattle.
7+ years of experience across a broad range of research categories and models.
Previous experience in a client-service capacity is preferred.
Experience in media measurement, including earned, owned, and/or paid; earned media measurement is preferred.
Expertise in media data collection tools such as Talkwalker, Brandwatch, Cision, Signal AI, etc.; Google Analytics experience is a plus.
Experience or interest in AI applications and tools.
Proven analytical and deductive reasoning skills; able to translate findings into meaningful insights and storytelling.
Strong Project Management skills; capable of setting priorities, meeting deadlines, and managing projects.
Strong written and verbal communication skills with the ability to interact with all levels using both technical and non-technical verbiage.
Ability to present findings to a diverse audience.
Strong skills in MS Project, MS Excel and Google Sheets, MS PowerPoint and Google Slides, MS Word.
Ability to multitask, be a self-starter, proactive, problem-solve, and work effectively in a team environment.
Bachelor’s degree required.

Skills

Earned media measurement
Media data collection tools
Talkwalker
Brandwatch
Cision
Signal AI
Google Analytics
AI applications
Analytical reasoning
Deductive reasoning
Project Management
Written communication
Verbal communication
MS Project
MS Excel
Google Sheets
MS PowerPoint
Google Slides
MS Word

Location

Los Angeles
San Francisco
Seattle

Work Type

Hybrid

Experience Level

7+ years of experience

Education Level

Bachelor’s degree

Salary/Compensations

$71,000-$125,000

Benefits

Medical
Dental
Vision
401(k) matching
Paid time off

About the Company

FleishmanHillard is a global integrated public relations agency and one of the largest integrated communications companies worldwide.
The agency specializes in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement, and content strategy.
FleishmanHillard has received numerous accolades, including Campaign Global PR Agency of the Year, ICCO Large Agency of the Year – The Americas, and PRWeek U.S. Agency of the Year.
The agency is part of Omnicom PR Group and operates nearly 80 offices in more than 30 countries, with affiliates in 45 countries.
FleishmanHillard values diversity, impact, and inclusion, striving to create an environment where everyone can thrive.
Omnicom's policy requires employees to work in the office for a minimum of three days a week, with a potential increase over time.
Omnicom is committed to hiring and developing exceptional talent and fostering inclusive teams.

Equal Opportunity

FleishmanHillard is an Equal Opportunity and Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sex stereotyping, pregnancy, gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, alienage, citizenship status, sexual orientation, genetic information, or any other protected class under federal, state or local laws.
It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.