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About the Role

The Director of Partnerships owns Function's imaging partner network end to end, managing its operations, performance, and strategic decisions. This is a builder's role with managerial responsibilities, requiring an entrepreneurial operator to manage key relationships, support daily execution, set expansion strategy, and establish operational standards.

Responsibilities

• Own the health, performance, and composition of Function's imaging partner network across 200+ facilities
• Keep the CRM accurate as the single system of record for the network
• Set market prioritization based on member demand and coverage gaps
• Own partner mix, remediation versus exit calls, and the highest-stakes escalations end to end
• Bring commit-level recommendations on exits, exclusivity, and major market bets to the COO for ratification
• Manage a team of account managers who own partner relationships and drive onboarding and ongoing performance
• Coach through escalations and complex integrations; step in directly on the highest-stakes relationships
• Own renewals and contract work on a small set of the network's most important partnerships, including pricing, exclusivity, and service-level terms
• Own commercial and contract work on your most important relationships, working with Legal from redline to signature
• Ensure partners go live cleanly, with the AM acting as project manager and coordinating across Member Experience, Ops, and integration/engineering
• Own the launch-to-stable transition and resolve the operational issues that drive member complaints
• Work with Product and MRI Ops to bring new scan capabilities onto the network
• Support international expansion (UK, and new markets) with the partner strategy to back it
• Maintain the systems and documentation that let the function scale — CRM, SOPs, and institutional knowledge
• Coordinate closely with Ops, Product, Finance/Billing, and Member Experience to keep partnerships performing and members well-served
• Represent the voice of the partner network in internal planning and roadmap discussions

Requirements

• 5+ years leading partnerships or provider network operations (healthcare experience not required)
• Experience managing and developing a team through escalations and complex operational work
• Experience making and owning consequential network decisions (exits, remediations, escalations)
• Entrepreneurial operator: takes ownership of ambiguous problems, acts without direction, and builds process where none exists
• Strong operator's instinct: builds repeatable process, documents what matters, and keeps systems clean
• Comfort working cross-functionally with Product, Ops, and Legal, and translating between commercial and operational needs
• Excellent written and verbal communication; direct, concise, and organized
• Bias toward ownership and follow-through in a fast-moving, high-growth environment

Skills

• Account Management
• CRM Management
• Market Prioritization
• Partner Relationship Management
• Contract Negotiation
• Project Management
• Cross-functional Collaboration
• Product Development Support
• International Expansion Support
• Process Improvement
• Documentation
• Commercial Acumen

Location

• US
• Abroad

Work Type

• Full-time

Experience Level

• Director
• 5+ years of experience

Salary/Compensations

• $310,500 - $420,000 OTE (50/50 split)

Benefits

• Stock options
• Comprehensive health, dental, and vision plans for you and your family
• Wellness and commuter benefits
• Competitive vacation policy
• A culture that emphasizes learning
• Professional development budget for continued learning

About the Company

• Function Health is the AI operating system for health, designed to empower people to live 100 healthy years.
• Through advanced diagnostics, deep biomarker testing, longitudinal data, and AI-enabled insights, Function equips hundreds of thousands of members with the intelligence to take control of both the quality and length of their lives.
• Function has been recognized as one of Fast Company's Most Innovative Companies of 2024.
• Function is venture-backed by Andreessen Horowitz (a16z), with a recently announced $298M Series B.
• Function's Imaging Team powers one of the most advanced cancer screening platforms in the world, offering AI-driven MRI scans across 13 organs at 200+ imaging facilities in 150+ cities across the US and abroad.
• This infrastructure sits at the core of Function's mission to move healthcare from reactive to proactive, and is scaling rapidly as part of the company's next chapter of growth.
• We are building a world-class team that believes deeply in that mission, operates with a relentless bias toward action, and brings the technical rigor to match the ambition.

Equal Opportunity

• At Function, we celebrate diversity and are committed to building a diverse and inclusive workforce.
• As an equal opportunity employer, we do not discriminate on the basis of race, color, gender identity, ancestry, religion, age, sexual orientation, national origin, disability, marital status, Veteran status, or any other occupationally irrelevant criteria.