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About the Role

The Private Bank Digital Team is seeking a Vice President, Digital Adoption to accelerate the adoption of digital products within the Private Bank. This role requires an AI-product mindset and a focus on data-driven decision-making to ensure innovations deliver value to clients and advisors. It is a high-impact position for someone interested in user behavior, adoption barriers, and leveraging AI for growth.

Responsibilities

Own and execute the strategy for accelerating adoption of digital products across the Private Bank.
Identify and champion opportunities to embed AI capabilities into products and adoption workflows.
Build and maintain a data-driven view of adoption performance, defining metrics, monitoring usage, and translating insights into strategies.
Collaborate with Product, Design, Engineering, and Advisor-facing teams to align adoption goals with product roadmaps.
Diagnose friction points in the user journey and design interventions to improve uptake.
Establish a test-and-learn culture by running experiments to refine adoption tactics.
Communicate adoption insights and recommendations to senior leadership, using data storytelling to secure buy-in.

Requirements

Bachelor's degree in Business, Data Science, Computer Science, Product Management, or a related field.
7+ years of experience in product management, digital strategy, growth, or a related discipline.
Demonstrated experience driving digital product adoption or growth at scale.
Strong analytical skills with proven fluency in data, including defining metrics, working with analytics tools, and translating data into strategy.
Deep familiarity with AI/ML concepts and a track record of applying an AI-product mindset to real-world problems.
Experience in the Private Bank, Wealth Management, or broader financial services sector (preferred).
Hands-on experience embedding AI capabilities into digital products or customer-facing workflows (preferred).
Excellent communication and stakeholder-management skills (preferred).
A bias for action, comfort with ambiguity, and a passion for experimentation (preferred).

Skills

AI-product mindset
Data-driven decision-making
Understanding user behavior
AI capabilities
Data analysis
Product management
Digital strategy
Growth strategies
Financial services
Technology
AI/ML concepts
Stakeholder management
Experimentation

Location

Chicago, IL
Washington, DC
New York, NY
Jersey City, NJ

Work Type

Full-Time

Experience Level

Vice President
7+ years of experience

Education Level

Bachelor's degree

Salary/Compensations

Base salary determined based on the role, experience, skill set and location.
Commission-based pay and/or discretionary incentive compensation may be offered.
Additional details about total compensation will be provided during the hiring process.

Benefits

Comprehensive health care coverage
On-site health and wellness centers
Retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

About the Company

JPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to millions of consumers, small businesses, and prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands.
With over 200 years of history, the company is a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions.
Asset Management provides global investment strategies and expertise.
Wealth Management helps individuals, families, and foundations manage their wealth to achieve their goals.

Equal Opportunity

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.