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About the Role

AECOM seeks a seasoned municipal water/wastewater leader to anchor AECOM’s Buffalo office. You will serve as our Client Account Manager (CAM) for cornerstone municipal utilities in Western New York, while leading the local practice across wastewater and water treatment, conveyance, and civil engineering. This role targets an individual with deep technical credibility in water / wastewater systems and proven account leadership.

Responsibilities

Lead strategic account planning for priority utilities, including relationship mapping, growth plans, and opportunity roadmaps.
Shape pursuits from pre-positioning through negotiation, including win themes, solution framing, pricing strategy alignment, and proposal development.
Anticipate and translate market drivers into client strategies and offerings.
Champion client satisfaction through proactive issue resolution and continuous feedback loops.
Serve as the visible practice leader, mentoring, coaching, and developing teams, and driving recruiting, onboarding, and career pathways.
Manage resources, utilization, backlog health, staffing plans, and project delivery standards.
Foster an inclusive, collaborative, high-performance culture with a strong in-office presence.
Partner with technical leaders to deliver planning, design, and program services for wastewater/water treatment and conveyance in dense urban systems.
Advance differentiation via digital delivery, asset management, sustainability/resilience, and program/IDIQ/task-order execution.
Build a qualified pipeline, forecast pursuits, improve hit rates, and enforce go/no-go discipline.
Maintain CRM rigor, pursuit reporting, and portfolio hygiene aligned to regional targets.

Requirements

Bachelor’s in Civil, Environmental, Chemical Engineering, or related field.
10 years in municipal water/wastewater consulting.
Proven success leading urban utility accounts or demonstrated equivalency of experience and/or education.
Strong technical grounding in wastewater treatment, water treatment, and water/wastewater conveyance for urban systems.
Demonstrated wins on multi-year IDIQ/task-order, on-call, or capital program pursuits.
Familiarity with New York public procurement and regulatory context.
Experience navigating SRF/WIIA and grant/loan programs.
PE in NY (or ability to obtain) strongly preferred; MS a plus.
Experience in program/portfolio management, construction management, and digital delivery workflows.
Background with wet weather/CSO, PFAS treatment, resilience planning, and utility modernization.
Established Western New York network with municipal water/wastewater stakeholders.
Excellent communication skills.
Executive presence.
Ability to work independently and lead multidisciplinary teams.
Local to Buffalo, with a strong and regular in-office presence.
This position does not offer sponsorship, now or in the future.
This position does not offer relocation assistance.
All newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

Skills

Municipal water/wastewater consulting
Client account management
Strategic account planning
Proposal development
Market analysis
Client satisfaction
Team leadership
Mentoring
Coaching
Recruiting
Onboarding
Career development
Resource management
Project delivery
Digital delivery
Asset management
Sustainability
Resilience planning
Program management
IDIQ/task-order execution
Pipeline management
CRM
Wastewater treatment
Water treatment
Water/wastewater conveyance
Urban systems
New York public procurement
SRF/WIIA programs
Grant/loan programs
Construction management
Wet weather/CSO management
PFAS treatment
Utility modernization
Communication
Executive presence

Location

Buffalo, NY

Work Type

Hybrid
Occasional regional travel

Experience Level

10+ years in municipal water/wastewater consulting
Seasoned leader

Education Level

Bachelor’s in Civil, Environmental, Chemical Engineering, or related field
MS a plus

Salary/Compensations

$175,000.00 - $225,000.00 yearly

Benefits

Medical
Dental
Vision
Life insurance
AD&D insurance
Disability benefits
Paid time off
Leaves of absences
Voluntary benefits
Perks
Flexible work options
Well-being resources
Employee assistance program
Business travel insurance
Service recognition awards
Retirement savings plan
Employee stock purchase plan

About the Company

AECOM is the global infrastructure leader, committed to delivering a better world.
We are a trusted professional services firm powered by deep technical abilities, solving complex challenges in water, environment, energy, transportation, and buildings.
Our teams partner with public- and private-sector clients to create innovative, sustainable, and resilient solutions throughout the project lifecycle.
AECOM is a Fortune 500 firm with revenue of $16.1 billion in fiscal year 2025.
We are a global team that champions growth and career ambitions.
We work on groundbreaking projects that are transforming our industry and shaping the future.
We offer cutting-edge technology and a network of experts.
Our award-winning training and development programs expand technical expertise and leadership skills.
We provide a welcoming workplace built on respect, collaboration, and community.
We offer the freedom to grow in a world of opportunity.

Equal Opportunity

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.
All your information will be kept confidential according to EEO guidelines.