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About the Role
As a key member of the team, you will ensure the day-to-day care of our residents is provided in a sensitive, professional, and effective manner, as well as collaborate with the dining and community program to ensure best quality of care for all residents.
Responsibilities
- Assist residents with their personal care and activities of daily living as assigned and as requested by residents
- Perform daily housekeeping tasks as assigned using established procedures and standards
- Review and participate in 24 Hour Reports, Daily Logs, Shift Cross-over Reports and verbal reports as needed
- Assist residents to and from scheduled programs
- Promote personal choices, independence and spiritual needs as needed
- Perform laundry duties as assigned
- Respond to resident emergency calls in a timely manner
- Ensure compliance with new resident care protocols
- Report all resident changes in condition immediately to the Wellness Nurse or Resident Wellness Director
- Assure that established infection control practices are maintained
- Report all accidents and incidents as soon as possible to supervisor, no matter how minor
- Maintain the confidentiality of residents’ personal care information
- Honor the residents’ personal and property rights
- Be knowledgeable and prepared for emergency situations including disasters, fire and other emergencies
- Must be in company uniform and resident ready at all times
Requirements
- Able to communicate effectively with all levels of management, team members, residents, family members, vendors, referral sources and outside contacts
- Able to make independent decisions
- Must be able to communicate in a warm, friendly and caring manner
- Must possess a passion to work with and around senior citizens
- Knowledge of customer service principles and practices
- Able to stand or walk 75% of the day
- Able to concentrate with frequent interruptions
- Able to work under stress and in emergency situations
- Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing and grasping
- Able to talk and hear effectively in order to convey messages, instructions and information to residents and team members
- Occasionally lift / carry up to 50 pounds.
Skills
- Communication
- Decision making
- Customer service
- Working with senior citizens
- Working under stress
- Emergency response
Location
- Sage Park Austin
Work Type
- Full-time
- Onsite
Experience Level
- Experience working with seniors preferred
Education Level
- High School Diploma or equivalent
- Certified Nursing Assistant/Home Health Aid preferred
- License / Certificate for Medication Assistance preferred
- CPR certification / First Aid certification preferred
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with matching
- Tuition reimbursement
- On-demand pay
About the Company
- A GREAT CAREER starts with a GREAT COMPANY!
- Our associates answer a calling to serve seniors and their families every day.
- We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders.
- We’ve achieved GREAT PLACE TO WORK status NINE YEARS IN A ROW.
- We reward our associates’ outstanding work and assist with career development to help fulfill their dreams!
- Faith Driven and Mission-Centered. Our mission “To Welcome, To Care, To Serve” derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another’s God-given gifts through service.