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About the Role

This role is responsible for supporting Human Resources operations by managing administrative tasks, maintaining employee records, and responding to inquiries, ensuring a smooth and efficient HR function within the organization.

Responsibilities

• Create and maintain filing systems.
• Create and type office correspondence using a computer.
• Distribute and route mail.
• Order and track Human Resources office supplies and forms.
• Answer phone calls and record messages.
• Create new employee personnel files.
• Assist walk-in candidates with application procedures.
• Maintain application completion space, ensuring it is clean, well-maintained, and accessible.
• Respond to employee and management questions regarding HR programs, policies, and guidelines.
• Inform Human Resources management of employee relations issues.
• Maintain confidentiality and security of employee and property records, files, and information.
• Ensure accurate maintenance of all employee records and files.
• Follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Protect company assets.
• Report accidents, injuries, and unsafe work conditions to manager.
• Welcome and acknowledge all guests according to company standards.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Enter and locate work-related information using computers and/or point of sale systems.
• Perform other reasonable job duties as requested by Supervisors.

Requirements

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.
• No supervisory experience.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Skills

• Computer proficiency
• Office correspondence
• Mail distribution
• Office supply management
• Answering phones
• Record keeping
• Employee file management
• Application assistance
• Maintaining a clean and accessible workspace
• Responding to inquiries
• Confidentiality
• Record maintenance
• Adherence to policies and procedures
• Professional appearance
• Protecting company assets
• Reporting safety incidents
• Guest service
• Professional communication
• Accurate document preparation
• Telephone etiquette
• Teamwork
• Problem-solving
• Quality adherence
• Data entry
• Computer systems operation

Location

• Toronto

Work Type

• Full-time

Experience Level

• 1+ year of related work experience

Education Level

• High school diploma or G.E.D. equivalent

About the Company

• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
• Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.
• Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.
• In joining St. Regis, you join a portfolio of brands with Marriott International.
• Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

• Marriott International is an equal opportunity employer.
• We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• The St. Regis Toronto takes seriously its obligations under provincial human rights and accessibility legislation.
• We are happy to provide accommodations to job applicants needing assistance.
• If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request.
• Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.