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About the Role

This role is responsible for delivering translation and transcreation projects on time, on budget, and to the highest quality standards. You will act as the dedicated primary contact for client contacts, providing local, in-region expertise and end-to-end management of agency-supported localization requests. You will own brief validation, triage to linguists and internal production/studio teams, communication, and delivery accountability.

Responsibilities

Serve as the dedicated, primary point of contact for clients, managing their expectations, deliverables, and timelines on assigned projects.
Partner with clients to understand their brand guidelines and localization needs, ensuring high levels of satisfaction.
Handle client feedback and complaints professionally, troubleshooting issues as they arise and escalating complex risks to senior management.
Own brief validation, triage and delivery accountability, including triaging briefs to internal/external linguists and internal Production/Studio teams.
Manage the end-to-end lifecycle of delivering translation/transcreation and production scopes independently—from initial briefing and scoping through to final delivery and billing.
Update client glossaries and maintain Translation Memories (TMs) to capture client feedback and train AI engines for future projects.
Identify and select the most appropriate internal and/or external linguists for each project based on the client's specific requirements, linguist availability, project timelines, and project budget.
Provide constructive feedback to internal and/or external linguists at the end of projects, where applicable, to drive continuous improvement.
Manage project budgets, track all costs, reconcile estimates against actual spend, and handle POs and client billing.
Implement and utilize advanced AI-led tools to streamline workflows for services including, but not limited to, translation, transcreation, QA, and cultural insight.
Stay up-to-date with emerging AI localization technology, evaluating and recommending tools that improve delivery speed without sacrificing creative nuance, local market relevance, and brand tone of voice.

Requirements

Must be able to start by mid August 2026.
German Speaker
3+ years of proven experience in a Localization Project Management role
Demonstrated experience briefing and managing internal and/or external linguists across copy localization projects.
Excellent communication skills with the willingness, confidence, and capability to work directly with local/international clients and stakeholders.
A deep understanding of localization workflows, design/layout constraints, and quality assurance methodologies.
Solid experience using Computer-Assisted Translation (CAT) tools and Translation Management Systems (TMS) such as XTM/XTRF.
High general IT literacy.
Exceptional written and verbal communication skills in English and French or German (either one essential for client facing-role).
Highly organized and detail-oriented, with the ability to prioritize tasks, work under pressure, and meet tight deadlines in a fast-paced agency environment.
Hands-on experience using Unifyr for workflow management.
Additional languages knowledge is a plus.
Practical experience working with AI-led translation/transcreation tools.
Knowledge of how to use, prompt, or retrain AI agents/engines for delivering language services is highly preferred.

Skills

Localization Project Management
Linguist Management
Client-Facing Communication
Localization Workflows
Design/Layout Constraints
Quality Assurance Methodologies
CAT Tools
TMS (XTM/XTRF)
IT Literacy
English Communication
French Communication
German Communication
Organization
Detail-Oriented
Prioritization
Working Under Pressure
Meeting Deadlines
Unifyr
AI-led Translation Tools
AI-led Transcreation Tools
AI Agent/Engine Prompting
AI Agent/Engine Retraining

Location

Remote
Hybrid

Work Type

Contract
Full-time

Experience Level

3+ years

About the Company

WPP Production is the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Equal Opportunity

WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.