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About the Role

The Assistant Director of Housing is responsible for the day-to-day operations and administrative oversight of the Step Toward Success program, providing leadership and operational support to the Director of Housing across the agency's HUD-funded and supported housing programs. This position assists with program oversight, regulatory compliance, staff supervision, quality improvement, and strategic initiatives to ensure high-quality, person-centered housing services.

Responsibilities

Provides day-to-day administrative and operational oversight of the Step Toward Success program.
Assists the Director of Housing with oversight of HUD-funded and supportive housing programs as assigned.
Provides supervision, coaching, and consultation while monitoring services received by all residents in the Step Toward Success program.
Conducts staff meetings, case conferences, and individual supervision as assigned.
Reviews all evaluations, admissions, treatment plans, resident chart maintenance, continuing stays, case conferences, and discharges for compliance with agency policies, contracts, and regulations.
Maintains on-call status for consultation and emergencies.
Keeps up to date with regulatory or policy changes that impact program activities, goals, objectives, and outcomes.
Assists staff with the development of educational activities, groups, recreational, social, and other programming essential to enhancing resident self-sufficiency.
Supports HUD, OASAS, grant, and any additional regulatory compliance activities, including documentation standards and audit preparation.
Assists with monitoring program performance, utilization, outcomes, and quality improvement initiatives.
Collaborates with internal departments and community partners to coordinate resident services and housing stability.
Conducts weekly staff meetings and case conferences.
Assists in responding to resident concerns, incidents, crises, and emergency situations.
Maintains current knowledge of HUD, Medicaid, OMH, OASAS, and other applicable regulations affecting housing operations.
Serves on agency committees as requested.
Carries out additional duties essential to the above-stated responsibilities as assigned.
Integrates Trauma-Informed Care and its five principles in all duties and interactions.
Maintains compliance with all required rules and regulations including Federal Confidentiality (42 CFR, Part 2), HIPAA, Medicaid and/or HUD, and any others.
Maintains regular attendance at work location.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Other duties may be assigned.

Requirements

Must possess a valid New York State driver’s license and reliable transportation.

Experience Level

A minimum of three years’ full-time experience in the areas of administration, program development, and supervision of substance abuse and mental health programs.

Education Level

Advanced/Masters CASAC or other Non-CASAC QHP status.
Bachelor’s Degree in a social sciences, mental health or human relations field conferred by a college or university whose course concentration is acceptable by the state education department.