Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role is primarily accountable for overseeing and enabling adherence to the enterprise Business Continuity Risk Management (BCRM) programs, ensuring they are effectively implemented across Canadian business units in alignment with the Enterprise BCRM framework, regulatory expectations, and local business realities. This role provides independent advisory and 2nd Line oversight for Canada Life’s Technology Resiliency (TR) and Disaster Recovery (DR) program, also supporting oversight for Emergency Response (ER), Incident & Crisis Management (ICM) and Business Continuity (BC) risks.

Responsibilities

Providing 2nd Line independent oversight and challenge of 1st Line Technology Resiliency and Disaster Recovery risk processes, controls, and remediation activities, and practices
Monitoring, analyzing, aggregating, and reporting on technology resiliency and disaster recovery risks in alignment with the Business Continuity Risk Management (BCRM) framework, including program design, change management, planning, and testing/exercising activities
Performing independent monitoring of compliance with the Business Continuity Risk Management Policy and operating standards for Emergency Response, Incident & Crisis Management, Business Continuity and Technology Resiliency (includes Disaster Recovery)
Partnering with 1st Line stakeholders to promote a strong risk culture, providing training, guidance and support in the development and continuous improvement of technology resiliency processes, guidelines and standards
Reviewing internal and external business disruption risk trends, current and emerging risks, and the BCRM risk profile, proactively recommending enhancements to framework and risk management activities
Providing subject matter expertise and independent advice on business disruption risk concerns, including incident response processes, supporting enterprise risk management programs and assessments, including Risk and Control Self-Assessments (RCSAs), initiative and change assessments, and issues management processes
Overseeing reporting, providing clear and concise risk insights for senior management and risk committees
Partnering with 2nd Line stakeholders, including global Operational Risk and Resilience and other risk SMEs, to drive continuous enhancement of risk frameworks, contribute to updates to risk appetite, and strengthen reporting and oversight processes
Taking on expanded oversight responsibilities over time, including opportunities to oversee Third Party, Physical Security, and other operational risk domains, ensuring alignment with global frameworks

Requirements

Post-secondary education or equivalent experience, preferably in computer sciences, information technology, business, risk management, finance, or compliance disciplines
Minimum 7+ years of experience in financial services or a regulated environment with accountability for operational risk
Technology Resiliency or Disaster Recovery experience related to data center infrastructure including core infrastructure, network, storage, etc.
Strong understanding of cloud technologies and recovery alternatives
Broader experience in Emergency Response, Crisis Management and Business Continuity within a 1st or 2nd Line of Defence role
Experience with Third Party, Physical Security, and Operational risk management is valuable
Demonstrated experience designing or enhancing risk management programs and processes, including risk identification, measurement, management, monitoring, reporting, and oversight
Strong understanding of risk management, control environments, and governance structures
Experience providing independent challenge and stakeholder advisory at senior levels
Ability to evaluate policies, processes, and systems to identify risk and control gaps and propose pragmatic solutions
Proven strength in building relationships, influencing outcomes, and navigating complexity across diverse stakeholder groups
Excellent analytical, verbal, and written communication skills
Strong organizational and prioritization skills, with attention to detail and the ability to manage multiple initiatives concurrently
Proficiency with Microsoft Office tools (Word, PowerPoint, Excel, Copilot)

Skills

Technology Resiliency
Disaster Recovery
Business Continuity Risk Management (BCRM)
Emergency Response (ER)
Incident & Crisis Management (ICM)
Business Continuity (BC)
Technology Resiliency
Disaster Recovery
Risk Management
Cloud Technologies
Third Party Risk Management (TPRM)
Physical Security
Operational Risk
ISO 22301
Microsoft Office Suite
Copilot

Location

Canada

Work Type

Permanent
Full Time
Hybrid

Experience Level

Manager
7+ years

Education Level

Post-secondary education or equivalent experience

Salary/Compensations

$100,000 - $150,000 annually

Benefits

Career Development opportunities
Access to industry-leading learning programs
$2,000 annually towards education reimbursement
Flexible health and dental benefits
$5,000 mental health benefit
Regular vacation and personal days
Volunteer day
Company-matching pension plan
Share ownership program
Additional investment options
Employee recognition programs
Service milestone celebrations
Employee discounts
Employee Resource Groups (ERGs)
Mentorship programs
Social clubs and events

About the Company

We are united by a shared purpose: to improve the financial, physical and mental well-being of Canadians.
Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other.

Equal Opportunity

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.