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About the Role

As a Senior Manager, Transformation Integration & Change Lead, you will shape and advance the STS NEXT transformation journey by connecting complex initiatives into a unified, enterprise-wide strategy. You will serve as the central integration point across business and technology organizations, ensuring transformation efforts are aligned, coordinated, and positioned to drive measurable outcomes. This role offers the opportunity to make a meaningful impact on the future of technology transformation at Schwab while working in an environment that values innovation, teamwork, learning, and continuous improvement.

Responsibilities

Establish and operationalize an end-to-end change delivery model that brings together multiple workstreams, aligns priorities with leadership objectives, and enables teams to execute as one cohesive system.
Translate complex transformation activities into clear, actionable narratives that support decision making, organizational alignment, and enterprise adoption.
Lead executive engagement and leadership activation efforts.
Develop integrated communication strategies.
Provide visibility into risks and dependencies.
Help ensure that transformation priorities are understood, adopted, and sustained across the enterprise.

Requirements

10+ years of experience leading large-scale organizational transformation, strategic change initiatives, or enterprise programs within complex business and technology environments.
7+ years of experience influencing and partnering with senior leaders, executives, and cross-functional stakeholders to drive alignment and business outcomes.
Demonstrated experience creating and operationalizing change delivery frameworks, governance models, or enterprise transformation approaches.
Proven ability to synthesize complex information from multiple programs and translate it into clear, actionable insights and executive-level communications.
Strong experience developing integrated communication strategies, leadership engagement plans, and organizational change approaches.
Demonstrated ability to identify risks, dependencies, and organizational impacts while facilitating informed decision-making.
Exceptional written, verbal, presentation, and stakeholder communication skills.
Bachelor’s degree or equivalent combination of education and relevant professional experience.
Experience leading enterprise-wide technology transformations, operating model changes, or large strategic initiatives.
Experience supporting executive committees, transformation offices, PMOs, or enterprise strategy organizations.
Strong analytical and reporting capabilities with the ability to leverage data to inform decisions and measure transformation effectiveness.
Experience building alignment across business and technology organizations in highly matrixed environments.
Advanced ability to influence without formal authority and drive collaboration across multiple stakeholder groups.
Master’s degree in Business, Organizational Leadership, Communications, Information Technology, or a related field.
Experience working in financial services or other highly regulated industries.

Skills

Problem-solving
Connecting disparate priorities into a unified vision
Collaborative approach to influencing leaders
Integrated communication strategies
Leadership engagement plans
Organizational change approaches
Risk identification
Dependency identification
Organizational impact assessment
Decision-making facilitation
Written communication
Verbal communication
Presentation skills
Stakeholder communication
Analytical capabilities
Reporting capabilities
Data utilization for decision-making
Measuring transformation effectiveness
Influencing without formal authority
Collaboration across multiple stakeholder groups

Location

On site

Work Type

On site
Full-time

Experience Level

Senior Manager
10+ years of experience
7+ years of experience

Education Level

Bachelor’s degree or equivalent combination of education and relevant professional experience
Master’s degree in Business, Organizational Leadership, Communications, Information Technology, or a related field

Salary/Compensations

In addition to the salary range, this role is eligible for bonus or incentive opportunities.

About the Company

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.
Schwab Technology Services (STS) supports every enterprise at Schwab and delivers innovative technology solutions that help create world-class client and employee experiences.