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About the Role

As our Catering Manager, you'll lead catering operations, collaborating with clients to design events and managing a team for flawless execution. This is a critical role for a motivated professional with a proven background in delivering exceptional catering experiences in fast-paced, demanding environments.

Responsibilities

• Ensure catering operations connect to the Executional Framework.
• Deliver consistent quality in planning and execution of events.
• Demonstrate established company solutions to ensure consistency, quality and efficiency within consumer driven offerings.
• Lead catering team to ensure quality in final presentation of food.
• Train and lead employees to ensure knowledge of food menus and promotional calendars.
• Model and reinforce Aramark's mentor process.
• Reward and recognize employees.
• Monitor team performance and provide regular feedback.
• Plan and execute team meetings and daily huddles.
• Complete and maintain all staff records including training records, schedules and performance data.
• Develop and maintain effective client and customer rapport for mutually effective business relationships.
• Demonstrate excellent customer service using Aramark's standard model.
• Implement communication strategy as provided by marketing team in order to build catering revenue.
• Responsible for delivering food and labor targets.
• Develop and execute strategies to achieve catering revenue forecasts.
• Responsible for executing catering events of wide-ranging size and scope, including staffing and management.
• Ensure accurate reporting of all catering related revenue, expenses, and receivables.
• Coordinate activities with other departments as appropriate.
• Ensure compliance with Aramark food, occupational and environmental safety policies in all culinary and kitchen operations.
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.

Requirements

• An approved catering qualification at diploma/degree level and /or 2-5 years industry experience, 2 of which were at management or department head level with a strong background in a high-volume hospitality, conference and banqueting operation.
• Strong hotel or restaurant background would be very important for this role as well as a background in industrial catering.
• Demonstrates excellent people management skills with experience of managing large teams of staff.
• A passion for food and service and the ability to innovate in this area.
• A high degree of knowledge of Food Hygiene including HACCP.
• The ability to manage in a diverse and pressurized environment with a focus on client and customer services.
• Commercially focused, experience with budgets and a proven ability to achieve stretching commercial targets.
• Actively seeks change, a self-motivator and is ready to challenge in the interest of continuous improvement.

Skills

• Organizational skills
• Service delivery
• Event planning
• Team management
• Food safety
• Budget management
• Client relationship management
• Customer service
• Communication
• Financial management
• Operations management
• Compliance
• People management
• Innovation
• HACCP
• Commercial acumen

Work Type

• Full-time

Experience Level

• 2-5 years industry experience
• 2 years management or department head level experience

Education Level

• Diploma/degree level qualification in catering
• Bachelor's degree or equivalent experience

Salary/Compensations

• $75,000.00 to $80,000.00

Benefits

• Medical
• Dental
• Vision
• Work/life resources
• Retirement savings plans like 401(k)
• Paid days off
• Parental leave
• Disability coverage

About the Company

• LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level.
• Our team of forward-thinkers look at each opportunity as an experience—not a requirement—and deliver out-of-this world, truly sensory experiences, feeding company culture.
• From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to marketing of the final, branded product.
• Our Mission: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
• At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.
• The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.
• Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
• We believe a career should develop your talents, fuel your passions, and empower your professional growth.
• Our focus is helping you reach your full potential.

Equal Opportunity

• We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
• Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.