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About the Role

The University of Rochester is seeking individuals to portray patients, family members, or healthcare team members for training and assessment purposes. This role provides a safe learning environment for healthcare students and professionals to practice and refine their skills.

Responsibilities

• Portray characteristics of a patient, family member, or health care team member for training and assessment.
• Undergo interviews and physical examinations by healthcare trainees, using scripted materials to portray specific patient scenarios.
• Provide constructive written and verbal feedback from a patient's perspective.
• Deliver formative feedback regarding interactions with learners, focusing on conduct, communication, and medical assessment.
• Consistently and accurately portray various medical scenarios or cases during mock interviews, demonstrations, and examinations.
• Respond to basic medical history questions in a standardized manner.
• Improvise appropriately when an interview or exam deviates from the script.
• Maintain confidentiality of case information, student behaviors, and evaluations.
• Undergo repeated physical examination maneuvers and ultrasound examination maneuvers.
• Memorize case scenarios and simulate details, including medical complaints, symptoms, history, exam results, body language, and emotional state.
• Complete standardized patient orientation and ongoing training sessions.
• Participate in group training and mentorship of newly hired standardized patients.
• Provide educationally constructive verbal feedback to learners.
• Receive feedback from supervisors/trainers and incorporate it into future sessions.
• Demonstrate objectivity when interacting with and rating learners.
• Cover main office phones, respond to basic inquiries, and complete administrative functions.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required.
• 6 months of work or volunteer experience preferred.
• Equivalent combination of education and experience.
• Experience in theatre, a medical field, or education preferred.
• Ability to understand and follow instructions.
• Ability to receive instruction and consistently simulate a case scenario accurately, reliably, and professionally.
• Strong communication skills, both written and spoken.
• Strong reading and writing skills to absorb and use detailed case training and exam procedural information.
• Ability to accurately portray a wide range of roles and scenarios, and to remain in character throughout the interaction with the learner.
• Organization, reliability, and punctuality required.
• Willing and able to work a varied, flexible schedule preferred.

Skills

• Communication skills
• Reading skills
• Writing skills
• Organization
• Reliability
• Punctuality
• Ability to simulate case scenarios
• Ability to portray roles and scenarios
• Fluency in more than one language preferred

Location

• Remote Work - New York, Albany, New York, United States of America, 12224

Work Type

• Regular
• Time as Reported / Per Diem
• As Scheduled

Experience Level

• 6 months of work or volunteer experience preferred

Education Level

• High school diploma or the equivalent required

Salary/Compensations

• $18.00 - $25.14

About the Company

• As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better.
• Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability.
• Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Equal Opportunity

• The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better.
• In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics).
• This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.