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About the Role

Knight Frank is seeking an experienced Operations Coordinator to support the Building Consultancy team in London. This role involves coordinating team operations, enhancing efficiencies, and providing high-level stakeholder support, encompassing executive support, business coordination, financial administration, process improvement, and project coordination.

Responsibilities

• Provide proactive diary and inbox management for senior stakeholders.
• Coordinate internal and external meetings, conference calls, client engagements, and team activities.
• Prepare presentations, reports, meeting packs, and client-facing documentation.
• Organize UK business travel and logistics.
• Manage meeting actions, correspondence, and administrative documentation.
• Support the Head of Building Surveying and leadership team with daily operational needs.
• Act as an ambassador for the Building Consultancy team.
• Coordinate business planning activities and support operational objectives.
• Manage financial administration, including client invoicing, expense coordination, supplier invoices, and referral tracking.
• Support WIP reconciliation and billed/unbilled debtor coordination.
• Build strong relationships with clients, stakeholders, and colleagues.
• Coordinate team meetings, record actions, and ensure follow-up.
• Support onboarding, inductions, leavers, and intern/work experience programs.
• Maintain training records, CPD logs, absence records, and performance review processes.
• Coordinate team schedules, conferences, away days, and business activities.
• Liaise with IT teams for system access, upgrades, and data accuracy.
• Identify opportunities to improve team processes and operational efficiency.
• Support operational processes for a streamlined and efficient service.
• Coordinate compliance, audit, and information security activities.
• Maintain accurate client and team records across Knight Frank systems.
• Support facilities coordination and business continuity requirements.
• Act as a key point of contact for governance, risk, and best practice initiatives.
• Coordinate marketing materials, presentations, and capability statements.
• Support business development activity, pitches, and client proposals.
• Manage internal and external events from planning to delivery.
• Produce invitations, manage attendee lists, and coordinate event logistics.
• Liaise with marketing teams to support communications and social media activity.

Requirements

• 5+ years of experience in an Operations Coordinator, Team Coordinator, Business Support, Executive Assistant, or similar role.
• Excellent organizational and coordination skills.
• Strong communication and stakeholder management abilities.
• High attention to detail, especially with financial information.
• Advanced Microsoft Office skills (Word, Excel, PowerPoint).
• Experience managing multiple priorities in a fast-paced environment.
• Proactive, solutions-focused, and comfortable working independently.
• Experience within property, real estate, consultancy, or professional services environments (desirable).
• Exposure to financial administration, compliance, governance, or process improvement activities (desirable).

Skills

• Operations Coordination
• Team Coordination
• Business Support
• Executive Assistant
• Stakeholder Management
• Financial Administration
• Process Improvement
• Project Coordination
• Diary Management
• Inbox Management
• Meeting Coordination
• Presentation Preparation
• Report Preparation
• Travel Organization
• Business Planning
• Client Invoicing
• Expense Coordination
• Supplier Invoice Management
• Referral Tracking
• WIP Reconciliation
• Debtor Coordination
• Relationship Building
• Onboarding Support
• Training Record Maintenance
• Compliance Coordination
• Audit Support
• Information Security
• Record Maintenance
• Facilities Coordination
• Business Continuity
• Governance
• Risk Management
• Best Practice Initiatives
• Marketing Material Coordination
• Business Development Support
• Event Management
• Communication
• Microsoft Office Suite
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

Location

• London

Work Type

• Full-time

Experience Level

• 5+ years

Salary/Compensations

• Competitive salary

About the Company

• Founded in 1896, Knight Frank LLP is a leading independent real estate consultancy headquartered in London, UK.
• Knight Frank operates in over 50 markets with a global network of 600+ offices and 20,000+ people.
• The company prioritizes client relationships built on trust, integrity, and personalized advice.
• Knight Frank is committed to fostering an inclusive and diverse workplace where employees are empowered and valued.
• The company's future is guided by three pillars: People Potential, Client Centricity, and Creating our Future, together.