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About the Role

Knight Frank is seeking an experienced and organized Operations Coordinator to join their Project Management team in London. This role supports the Head of Project Management and the wider team, focusing on coordinating operations, improving efficiency, and providing high-level stakeholder support. The position involves executive support, business coordination, financial administration, process improvement, and project coordination in a fast-paced professional services setting.

Responsibilities

• Provide proactive diary and inbox management for senior stakeholders.
• Coordinate internal and external meetings, conference calls, client engagements, and team activities.
• Prepare presentations, reports, meeting packs, and client-facing documentation.
• Organize UK business travel and logistics.
• Manage meeting actions, correspondence, and administrative documentation.
• Support the Head of Project Management and leadership team with daily operational needs.
• Act as an ambassador for the Project Management team.
• Coordinate business planning activities and support wider operational objectives.
• Manage financial administration, including client invoicing, expense coordination, supplier invoices, and referral tracking.
• Support WIP reconciliation and billed/unbilled debtor coordination.
• Build strong relationships with clients, stakeholders, and colleagues.
• Coordinate team meetings, record actions, and ensure follow-up.
• Support onboarding, inductions, leavers, and intern/work experience programs.
• Maintain training records, CPD logs, absence records, and performance review processes.
• Coordinate team schedules, conferences, away days, and business activities.
• Liaise with IT teams to support system access, upgrades, and data accuracy.
• Identify opportunities to improve team processes and operational efficiency.
• Support operational processes for a streamlined and efficient service.
• Coordinate compliance, audit, and information security activities.
• Maintain accurate client and team records across Knight Frank systems.
• Support facilities coordination and business continuity requirements.
• Act as a key point of contact for governance, risk, and best practice initiatives.
• Coordinate marketing materials, presentations, and capability statements.
• Support business development activity, pitches, and client proposals.
• Manage internal and external events from planning to delivery.
• Produce invitations, manage attendee lists, and coordinate event logistics.
• Liaise with marketing teams to support communications and social media activity.

Requirements

• 5+ years of experience in an Operations Coordinator, Team Coordinator, Business Support, Executive Assistant, or similar role.
• Excellent organizational and coordination skills.
• Strong communication and stakeholder management abilities.
• High attention to detail, particularly with financial information.
• Advanced Microsoft Office skills (Word, Excel, PowerPoint).
• Experience managing multiple priorities in a fast-paced environment.
• Proactive, solutions-focused, and comfortable working independently.
• Experience within property, real estate, consultancy, or professional services environments (desirable).
• Exposure to financial administration, compliance, governance, or process improvement activities (desirable).

Skills

• Operations Coordination
• Team Coordination
• Business Support
• Executive Assistant
• Organizational Skills
• Coordination Skills
• Communication Skills
• Stakeholder Management
• Attention to Detail
• Financial Administration
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Priority Management
• Proactive Problem Solving
• Independent Work
• Property Industry Knowledge
• Real Estate Industry Knowledge
• Consultancy Industry Knowledge
• Professional Services Knowledge
• Compliance Management
• Governance Management
• Process Improvement

Location

• London

Work Type

• Full-time

Experience Level

• 5+ years

Salary/Compensations

• Competitive salary

About the Company

• Founded in 1896, Knight Frank LLP is a leading independent real estate consultancy headquartered in London, UK.
• Knight Frank operates in over 50 markets with a global network of 600+ offices and 20,000+ people.
• The company focuses on building trust with clients through integrity, care, and personalized advice.
• Knight Frank is committed to an inclusive and diverse workplace where individuals are empowered and valued.
• The company's future vision is built on three pillars: People Potential, Client Centricity, and Creating our Future, together.