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About the Role

The Recruitment Specialist is responsible for coordinating all aspects of the CUNY Start/Math Start program’s recruitment operations to ensure enrollment targets are met. Additionally, they will help coordinate retention and matriculation processes in collaboration with the respective campus offices.

Responsibilities

• Lead and manage departmental systems for large-scale recruitment throughout the year, including designing a system and calendar for recruitment operations using the college’s CRM and internal systems, managing communication campaigns, tracking referrals, and training staff on recruitment processes and best practices.
• Establish a system for student eligibility checks, schedule and conduct in-person and virtual information sessions, and ensure recruitment materials, college catalogs and program websites remain up-to-date.
• Attend recruitment events to build awareness among prospective students and community partners and conduct referral outreach to various stakeholders and campus offices.
• Build and maintain strategic partnerships with key campus offices to facilitate student referrals and ensure a smooth transition into degree programs upon completion.
• Develop and maintain a tracking system to record relevant individual student data to inform future recruitment and retention strategies, and collaborate with the advisement team to develop initiatives that support student retention and successful completion.
• Establish an alumni-driven student ambassador program leveraging their lived experiences to build trust with prospective or current students and support retention efforts.
• Assist with student registration in CUNYfirst as needed and coordinate with campus leadership to meet expanded enrollment targets.
• Represent the program and/or Program Director at public events, including community outreach events for the college or program as a whole.
• Perform other duties as assigned.

Requirements

• Bachelor's Degree in a directly related field of study from an accredited institution, and no fewer than three (3) years of progressively responsible experience of related work in university admissions, student affairs, or recruitment; Master's degree preferred.
• Experience supervising and managing professional personnel such as student workers.
• Demonstrated experience in coordinating program operations to meet recruitment and retention targets.
• Strong presentation, verbal and interpersonal communication skills to work successfully with and present to diverse learners and audiences.
• Strong work ethic, character and personal integrity, and ability to work collaboratively with the utmost professionalism, discretion and confidentiality.
• Detail-oriented with strong organizational, writing, proofreading and editing skills with solid analytical, evaluative and research skills.
• Ability to work well in a time-sensitive, multi-layered, student-centered and responsive office.
• Computer proficiency using standard office software programs/applications.
• Must be able to work a flexible schedule including occasional evenings and weekends based on program needs and peak recruitment period.
• Appointments are subject to availability of funding and satisfactory performance.

Skills

• CRM (EBA Navigate)
• Presentation skills
• Verbal communication skills
• Interpersonal communication skills
• Organizational skills
• Writing skills
• Proofreading skills
• Editing skills
• Analytical skills
• Evaluative skills
• Research skills
• Computer proficiency

Location

• LAGUARDIA C. C.

Work Type

• In-person
• Hybrid

Experience Level

• 3+ years of experience

Education Level

• Bachelor's Degree
• Master's Degree preferred

Salary/Compensations

• $65,000 - $75,000

Benefits

• RFCUNY Employee Benefits and Accruals

About the Company

• Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre-college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia’s degree-seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first-generation college students. Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, and 27 percent are over the age of 25. Forty-six percent of associate degree students are Hispanic. Upon graduation, most students transfer to four-year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility – moving low-income students into the middle class and beyond – in studies by Stanford University (2017) and the Brookings Institution (2020).
• The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Opportunity

• The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.