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About the Role

The Labor Relations Specialist supports the organization's labor strategy through administration of collective bargaining agreements, grievance management, disciplinary processes, hearings, and labor-management relations. This position serves as a key partner to operational leaders by ensuring contractual compliance, maintaining labor relations documentation, and supporting the resolution of labor disputes and workforce issues.

Responsibilities

Serve as the primary point of contact for labor relations matters involving represented employees.
Interpret collective bargaining agreements and provide guidance to leaders regarding contractual obligations.
Respond to labor relations inquiries concerning policies, procedures, work rules, and bargaining agreements.
Maintain positive labor-management relationships with union representatives.
Coordinate and administer disciplinary processes involving represented employees.
Prepare disciplinary documentation and supporting materials.
Review investigations and evidence to ensure disciplinary actions are consistent and contractually compliant.
Schedule, facilitate, and participate in disciplinary hearings and fact-finding meetings.
Advise leaders on progressive discipline and contract administration.
Coordinate grievance administration from filing through final resolution.
Track grievance, hearing, and arbitration timelines to ensure compliance with contractual requirements.
Prepare grievance responses and supporting documentation.
Assist in grievance investigations and evidence gathering.
Maintain grievance logs, status reports, and trend analysis.
Organize and maintain all collective bargaining agreements, side letters, arbitration decisions, settlements, and related labor documentation.
Prepare records and materials required for labor-management meetings, negotiations, and arbitrations.
Track information requests and ensure timely responses.
Coordinate meetings between union officials, employees, and management representatives.
Collect and analyze labor-related data including wages, benefits, attendance trends, and operational metrics.
Assist with preparation for collective bargaining negotiations.
Support labor costing, proposal analysis, and workforce impact assessments.
Conduct labor research and provide recommendations to HR and operational leadership.
Maintain knowledge of labor laws, collective bargaining practices, arbitration trends, and labor relations best practices.
Ensure compliance with collective bargaining agreements and applicable labor regulations.

Requirements

Bachelor's degree in Human Resources, Labor Relations, Business Administration, or related field, or equivalent experience.
3+ years of labor relations or HR experience
2+ years of direct experience supporting a unionized workforce
Experience preparing grievances, disciplinary actions, hearings, and arbitration documentation
Strong working knowledge of collective bargaining agreement administration

Skills

Labor relations
HR
Unionized workforce support
Grievance preparation
Disciplinary action preparation
Hearing preparation
Arbitration documentation
Collective bargaining agreement administration
Labor law knowledge
Collective bargaining practices knowledge
Arbitration trends knowledge
Labor relations best practices knowledge

Location

Remote

Work Type

Full-time

Experience Level

3+ years

Education Level

Bachelor's degree

Salary/Compensations

$75,000 - $90,000

Benefits

Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Flexible Scheduling
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Birthday Holiday
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Milestone Anniversary One Month Sabbatical
Leadership Mentoring Opportunities

About the Company

At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.

Equal Opportunity

MTM is an equal opportunity employer.
MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.
If you are in need of accommodations, please contact MTM’s People & Culture.