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About the Role

As a Sales Assistant, you will be the backbone of our sales department, ensuring seamless day-to-day operations and exceptional client experiences. This role is perfect for someone who loves problem-solving, building relationships, and keeping everything running smoothly behind the scenes. You'll work closely with our sales team, clients, and internal departments to ensure advertising schedules are executed flawlessly and clients receive outstanding service every step of the way.

Responsibilities

Contact clients regarding ad materials, pricing, billing, or special upsell opportunities.
Input ads into the ad order system.
Assist in collecting and composing ad copy, maintaining account base, and ensuring high customer service.
Work closely with order entry, traffic, and layout to ensure clients' advertising schedules are met.
Calculate and communicate rate packages to clients and prospects.
Assist the Sales Manager on special project details, including production schedule, rate authorization, and communication.
Facilitate and process sales presentations.
Generate sales reports.
Identify and correct billing errors or issues before the end of the month.
Input client billing adjustments within the same month as a dispute is identified.
Attend sales training and planning meetings.
Research and troubleshoot account problems to develop satisfactory conclusions for the property and customer needs.
Handle daily general clerical functions such as filing, answering phones, creating correspondence, and calculating rates to quote to customers.
Arrange and distribute various advertising materials and sales reports to the proper areas in a timely manner.
Provide exemplary customer assistance.
Adhere to company policy and assigned standards of performance.
Perform other duties as assigned.

Requirements

High school diploma or equivalent required.
Generally 2+ years of experience in administrative or sales support or a related field preferred.

Skills

Strong customer service skills
Ability to read, analyze, and interpret sales demographics information and creative layouts
Ability to generate reports, business correspondence, and presentations
Strong communication skills and the capability to effectively respond to questions from managers, colleagues, and customers
Ability to calculate figures related to advertising rate packages
Proficient use of Microsoft Office (Excel, Word, Outlook)
Ability to learn new software programs such as ad order entry and customer relations management software
Good organizational skills and the ability to meet deadlines
Ability to communicate and work as a team player both internally and externally

Location

New York City

Work Type

Onsite

Experience Level

2+ years of experience in administrative or sales support or a related field preferred

Education Level

High school diploma or equivalent

Salary/Compensations

$25.48 - $26.44 per hour

Benefits

A career path to grow professional experiences
Full medical, dental, and vision benefits
Certain other health and wellness benefits
Retirement savings plan with company match
Disability accident insurance
Hospital indemnity
Critical illness insurance
Life insurance
Accidental Death & Dismemberment (AD&D) insurance
ID protection
Pet discount program
Employee assistance program

About the Company

The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating connection.
As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets.
Scripps reaches households across the U.S. with national news outlet Scripps News and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff.
Scripps is the nation’s largest holder of broadcast spectrum.
Scripps Sports serves professional and college sports leagues, conferences and teams with local market depth and national broadcast reach of up to 100% of TV households.
Founded in 1878, Scripps is the steward of the Scripps National Spelling Bee and its longtime motto is: “Give light and the people will find their own way.”

Equal Opportunity

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law.
Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.