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About the Role

As a Sales Associate at Victoria's Secret, you will work in an exciting, engaging, fast-paced environment with a supportive team focused on delivering exceptional customer experiences. No two days are the same, offering a dynamic work environment.

Responsibilities

• Deliver exceptional customer experiences, assisting customers from product selection to purchase completion.
• Provide brand bra fitting expertise, offering expert advice on size and suitable styles.
• Manage visual merchandising and product presentation to enhance customer discovery.
• Maintain store standards, including managing deliveries, stock replenishment, loss prevention, and health & safety procedures.

Requirements

• Passion for retail and creating unique customer experiences.
• Keenness to learn and develop customer service skills and product knowledge.
• Desire to build valued relationships with team members and customers.
• Flexibility, supportiveness, and contribution to a positive working environment.
• Ability to adapt to completing different tasks in a busy environment.

Work Type

• Full-time

Benefits

• Set flexible working schedules.
• 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store.
• Exclusive offers from over 3,500 retailers through Reward Gateway.
• Incentives and competitions with amazing prizes.
• Access to free financial, health, and wellbeing services, including 24/7 digital GP.
• Learning and development opportunities, as well as on-the-job training.
• Pension contributions.
• Life assurance.

About the Company

• Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group, uniting two global retail leaders.
• We deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms.
• We are home to iconic lingerie, sleepwear, athleisure, swim, and award-winning fragrances.
• Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated.
• We believe in potential as much as experience and encourage individuals passionate about the brand and aligned with our values to apply, even if they don't meet every requirement.

Equal Opportunity

• We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary.
• Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include 'Workplace Adjustments' in the subject line).