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About the Role

This position is responsible for coordinating and supporting the Sourcing Team through all stages of the procurement process and contract management of existing contracts. The role will support Member customer service, supplier relations, and issue resolution, and must be proficient in MMC Procurement Systems and e-tendering sites.

Responsibilities

• Coordinate and support the procurement process.
• Liaise with Members on initiatives, contract issues, committee action items, and strategic sourcing inquiries.
• Participate in the initiative process and supplier meetings.
• Develop and manage documentation pertaining to all assigned initiatives, including NDAs, COIs and other procurement documentation.
• Schedule proponent meetings and webinars related to initiatives.
• Schedule strategic working group/clinical expert group meetings.
• Assist in addressing inquiries from members regarding scoring, evaluation, and validations of sourcing events.
• Provide contract information and initiative expertise to other departments.
• Maintain systems with up-to-date information around initiative milestones.
• Ensure the bid process is followed according to existing policies and procedures.
• Develop Request for Quotation, Request for Proposal and Request for Information based on customer requirements.
• Post RFx on electronic tendering portals.
• Act as a RFx Bid Administrator and provide bid analysis/evaluations with award recommendation.
• Conduct systems and reports maintenance, training and troubleshooting.
• Collaborate with the sourcing leads to update the comments in procurement systems.
• Prepare and maintain auditable working contract files and documentation for execution in the contracts system.
• Maintain and update the contract management system for all contracts and amendments.
• Reply to the proponent’s questions in collaboration with the sourcing lead.
• Assist and/or prepare load sheets for all internal stakeholders.
• Create contracts in the ERP system.
• Provide local contract management issue support during term of agreement.
• Provide input on other contract management activity.
• Manage contract landscape and proactively meet with end users to review upcoming contract expiries.
• Administer transactions for major supply and service agreements and equipment, monitoring compliance with terms and conditions.
• Review material specifications with customer groups and suppliers to acquire the best value.
• Develop and maintain strong customer relationships.
• Track and report cost savings based on established guidelines.
• Lead and coordinate project activities as required.
• Support Contract Management, Member customer service, supplier relations and issue resolution.
• Manage ongoing contracts, issue resolution, and pricing changes.
• Interface with Members on contract questions and deliver exceptional customer service.
• Review and verify product and service requests from customers.
• Gather and analyze supplier data to determine the viability of new suppliers.
• Advise customers of marketplace information.
• Distribute pertinent information and literature.
• Provide timely communication of project status with internal and external customers.
• Escalate issues to the Sourcing Lead or Sr. Manager as appropriate.
• Contribute/assist team members when needed.
• Pursue continuous learning.
• Assist with new staff training and orientation.
• Perform other duties and tasks as assigned.

Requirements

• Post secondary degree or diploma
• 1 to 2 years’ experience in a purchasing/sourcing environment
• Knowledge of suppliers and dealing with people in differing levels of profession/position.
• Excellent interpersonal skills with a high concentration on Customer Service.
• Attention to detail and high level of accuracy.
• Adaptability with a desire to learn.
• Proven organizational and time management skills.
• Demonstrated follow-up abilities.
• Results orientated.
• Self-starter, highly motivated, works well without constant supervision.
• Demonstrated ability to organize, control and coordinate various activities in a fast-paced, ever-changing environment.
• Knowledge/experience in materials provisioning and understanding of business and legal issues.
• Three (3) to five (5) years’ experience in a purchasing/sourcing environment (Preferred).
• Health care experience (Preferred).
• CSCMP, CPIM, CPPO or CPPB designation (Preferred).
• Good understanding of the P2P, supply chain and related ERP processes (Preferred).
• Previous experience with Contract Lifecycle Management Software (Preferred).
• Contract development and negotiation experience (Preferred).
• Broader Public Sector and Ontario Public Service Procurement Directives RFx experience (Preferred).
• Ability to travel to Mohawk Medbuy offices if required.
• Proof of full COVID-19 vaccination required.

Skills

• MS Office platforms
• Electronic Tendering systems
• Written communication skills
• Oral communication skills

Location

• Burlington, ON

Work Type

• Full-time
• Remote work options

Experience Level

• 1-2 years
• 3-5 years

Education Level

• Post secondary degree or diploma

Salary/Compensations

• $53,736 - $62,980

Benefits

• Healthcare of Ontario Pension Plan (HOOPP)
• Comprehensive benefits package

About the Company

• Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization supporting hundreds of health care providers across Canada, child welfare agencies, and other public sector organizations.
• MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E and redevelopment), and nutrition solutions.
• Other services include data analytics, in-hospital support, warehousing/logistics, technology, procure-to-pay, and accounts payable.
• MMC has an emerging focus on sustainability and reconciliation with Indigenous Peoples, supporting the creation of a resilient value chain incorporating environmental, social, and governance best practices.
• The organization has offices in Burlington, ON, Toronto, Thunder Bay, Kingston, Brantford, London, and Chatham, and a distribution centre in Oakville.

Equal Opportunity

• Mohawk Medbuy is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).