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About the Role
The Senior Program Director (SPD) supervises multiple program directors, overseeing finances, staff development, program advocacy, compliance, and strategic planning. The SPD builds key relationships with stakeholders including funders, licensing agents, community leaders, participants, families, and staff to ensure successful program operations.
Responsibilities
- Provide consistent supervision, coaching, and feedback to site leadership and teams.
- Oversee and strategize program operations to achieve enrollment, participation, and program goals.
- Ensure cost-effective delivery of high-quality services and smooth program operations.
- Prepare for audits and meet with auditors from various regulatory agencies.
- Develop and implement policy/procedure changes to meet regulatory requirements.
- Meet performance expectations and metrics defined for the position.
- Communicate program aspects throughout the agency and oversee community engagement and outreach.
- Design, secure, and facilitate professional development experiences.
- Ensure skills are transferred to program operations through coaching, feedback, and accountability.
- Manages several Program Directors, overseeing their respective Programs.
- Carries out supervisory responsibilities in accordance with agency policies and applicable laws.
- Demonstrates deep understanding of Collective Bargaining Agreement (CBA) where applicable.
- Conducts interviewing, hiring, planning, assigning work, rewarding, disciplining, performance reviews, and problem resolution.
Requirements
- Bachelors’s Degree in Education, Social Work, Public Administration or related field.
- Certification may be required.
- 5 years’ experience in a similar role.
- Minimum of 2 years’ supervising staff.
- Demonstrated competence in youth development, supervision, and training facilitation.
- Working knowledge of community program administration and planning.
- Bilingual in Spanish, Mandarin, Cantonese, Bengali, or other languages may be required.
- Proficiency in Microsoft Office.
- Ability to plan and carry out assignments independently.
- Ability to prioritize, adhere to timelines, and multi-task.
Skills
- Youth development
- Supervision
- Training facilitation
- Community program administration
- Strategic planning
- Financial oversight
- Staff development
- Program advocacy
- Compliance
- Stakeholder relationship building
- Community engagement
- Outreach
- Microsoft Office proficiency
- Independent planning
- Prioritization
- Time management
- Multi-tasking
Location
- NYC
Work Type
- Full-time
Experience Level
- Senior
- 5 years experience
- 2 years supervisory experience
Education Level
- Bachelors’s Degree
- Master's Degree (preferred)
- SIFI certification (preferred)
About the Company
- The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives.
- Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city.
- With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000+ results-oriented professionals make a difference for more than 40,000 children and their families each year.
Equal Opportunity
- The Child Center of NY is an Equal Opportunity Employer.
- All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law.
- EOE M/F/D/V