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About the Role

As a Store Manager, you lead with energy, vision, and passion, inspiring your team to deliver superior service and strong sales results while embodying the Company’s core values. You create a positive, high-performing team culture through strategic recruiting, continuous coaching, and focused employee development. You analyze business figures, identify optimization opportunities, and implement actions with your team, taking responsibility for store performance and leading by example.

Responsibilities

Operate with an ‘owner’ mentality within your capacity as Store Manager
Lead, motivate, and inspire the team to achieve store success
Drive sales through individual targets and KPIs
Recruit, onboard, and develop top talent
Coach lifestyle selling techniques to connect with guests and drive multiple-category sales and consumer loyalty
Embody and promote the brand aesthetic and culture, ensuring a superior guest experience
Analyze KPIs and business drivers to derive strategic plans
Ensure store standards and Company policy and procedures are upheld
Provide training on product, promotions, initiatives, and selling skills
Act as chair for employee meetings (e.g., touchbases, welfare, misconduct)
Liaise with centre management as required (e.g., job boards, private sale, promotions)
Build a positive, inclusive, and service-oriented work environment
Collaborate closely with Area Management and internal stakeholders
Be the point of contact for external stakeholders/contractors

Requirements

Several years of leadership experience in retail, ideally in fashion/lifestyle
Entrepreneurial mindset and results orientation
Passion for team leadership, development, and customer service
Inclusive, communicative, and solution-oriented leadership style
Independent, committed, and adaptable
Strong organisational skills and ability to set priorities
Confident in all aspects of store management/leadership

Experience Level

Several years of leadership experience

Benefits

Employee discounts on our products
Health Cash Plan
Holiday and time-off benefits
Pension Scheme
Commission Scheme
Employee Assistance Programme
Life Assurance

About the Company

At Fossil, it’s Greater Together.