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About the Role

We are looking for an experienced Housekeeping Office Coordinator to join our Housekeeping team. You'll learn not only from your fellow colleagues, but also through our M Academy where you’ll be able to excel your career with apprenticeship and develop your careers within our Brands.

Responsibilities

• Answer telephones and dispatch information to the relevant persons.
• Liaise with reception and floor supervisors to control return of suites, including priorities.
• Record special projects on log sheets.
• Control and manage the Lost Property logs and stock.
• Check rotas daily to ensure adequate staff allocation per shift.
• Ensure all traces are resolved in Opera for housekeeping.
• Assist in the preparation of rotas and timesheets.
• Prepare weekly timesheets.
• Cover floors and check suites, if requested.
• Ensure control of keys and communication devices within the department.
• Provide administrative support to the housekeeping department.
• Ensure storage areas, including the housekeeping office, are kept tidy.
• Perform any other reasonable request.

Requirements

• Experienced Housekeeping Office Coordinator

Skills

• Opera

Experience Level

• Experienced

Benefits

• Social Events, Wellbeing and Team Activities
• Training and development
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• 1 Volunteer Days per year
• Complimentary meals
• Length of Service related holiday scheme
• Discount on Accommodation worldwide
• 50% Food and Beverage Outlets discount
• Life Assurance
• Recommend a Friend Scheme

About the Company

• Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide.
• Properties are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore.
• Each collection has its own distinct personality, character and clearly defined hotel brands within it, tailored to suit different types of guests.

Equal Opportunity

• At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.