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About the Role

The Residential/Program Aide assists with the client's basic needs, working in conjunction with the social services team to monitor and provide appropriate basic services to individual clients.

Responsibilities

• Perform regular area inspections to ensure shelter rules are adhered to.
• Monitor sitting areas, laundry rooms, and cafeteria to ensure clients adhere to schedules and drop-in rules.
• Track locks for all lockers.
• Provide clients with locks, linen, and toiletries.
• Remove contraband items from dorms and inform clients of shelter regulations.
• Store and remove client property from the client storage/locker area.
• Maintain required documentation in case records in written and computer databases (CARES) and update client records per governmental and agency policy.
• Complete intakes for new clients and provide orientation to the shelter program and DHS rules and regulations.
• Collect client identification and other necessary documents during initial intake.
• Assist clients with daily living skills and with cleaning areas, laundry, and hygiene.
• Fill in for kitchen and maintenance staff when necessary.
• Lift 50 pounds.
• Perform all duties as assigned.

Requirements

• High School Diploma or GED required.
• 1-year experience dealing with homeless or special needs population.
• Excellent communication skills.
• Knowledge of DHS requirements and protocols.

Skills

• Communication skills
• Knowledge of DHS requirements and protocols

Location

• NYC

Work Type

• Full-time

Experience Level

• 1 year experience

Education Level

• High School Diploma or GED
• Associate's degree preferred

Salary/Compensations

• $18.00 Hourly

About the Company

• Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year.
• We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives.
• We are a results-driven organization that focuses on empowerment and impact.

Equal Opportunity

• EOE